Credit card transactions not sending notifications

  • Resolved chows305

    (@chows305)


    4 years, 5 months ago

    All orders where customers are paying by cash, a notification is sent to both the customer’s email and the admin’s email. But when a customer pays by credit card (I have the stripe addon), neither notification is sent and the order does not show up in wp-admin.

    I did purchase the stripe addon at version 1.0 and am wondering if I purchase the latest version, would that solve the problem? Is the stripe license something that is required to purchase on a yearly basis?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello @chow305,
    Thanks for using our plugin.
    I would suggest you upgrade to the latest version of Stripe which is 1.5 and you can download it directly from our website Stripe Payment Gateway.
    Let us know if it works or you are still having any issues.

    Thanks

Viewing 1 replies (of 1 total)
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