Credit Not Reduced When Paying For Processing Order

Just to add, I’ve even noted in this scenario that the order is updated with the note “Payment marked completed using Virtual Wallet Order status changed from Pending payment to Completed.”, presumably added from line 262 in gateway.php, so a bit stumped as to how it’s managing to bypass 251/252?

Thanks for reporting this. I am going to attempt to replicate the issue. The only thing off the top of my head would be the user_id is not being brought in for some reason.

I will update this shortly when/if I figure it out.

Thanks again.

You mentioned

Customer goes via My Account to pay for the order and pays for the order using their credit balance / wallett
– Order is updated to completed, however the user’s balance is not reduced.

How are they paying for something using their wallet that is set for COD? Are you using a plugin to extend functionality?

Hey, thanks for getting back to me, I’ve just added a small function that sets the order status back to Pending Payment (goes to processing by default) but changing the status manually in Woocommerce > Orders has the same effect.

Ta,

You said

Customer adds product to cart and checks out using Cash On Delivery payment gateway, the Woocommerce order is set to processing

Do you mean that they are using their wallet at checkout?

What I am trying to figure out is how is the user going to their account to pay for a COD order? There is no option to pay for a COD order in the order history.

Yes so that’s what I mean:

• Customer checks out with cod
• Order is automatically set to processing and customer cannot pay
• Order is manually set back to pending payment in /wp-admin OR in my case, a php function kicks in on the woocommerce_thankyou_cod hook and updates the order to pending like this – $order->update_status( ‘pending’ );
• Customer is now able to pay via My Account

Make sense?

• This reply was modified 6 years, 10 months ago by dominic_ks.

Yes sir. Thanks for the clarification. I have been able to replicate the issue as well. This is good and bad ;). I am looking into the issue and will update this thread when I find something.

Ok… After finding he issue, I am facepalming myself for not seeing it right away.

The issue is becuase when a user is paying for something that is “payment pending”, the item(s) are not in the user’s cart. The code is checking for the user
s cart and not the order ID.

I will be releasing an update here shortly but if you want to test out the fix:

Change around line ~237 from
$cart_total = floatval( WC()->cart->total );
with
$cart_total = floatval( $order->get_total() );

Well, don’t facepalm yourself too hard, when I was testing a workaround for this earlier, unsure how long you might take to respond here initially, I took a few lines of code from your plugin and put them elsewhere attached the order complete hook. It didn’t work initially, and I realised I needed to change the cart total to order total… Never occurred to me that the same change would fix the overall issue… Doh!

Thanks very much though, appreciate the help and support, again, great plugin.

Are you open to contributors on this? Aye you planning to open source it? If yes I could be interested in contributing since this covers my initial requirements very well but we want to do loads more with credits later on.

I am open to contributors for the free version. We can discuss details elsewhere but I too have some more plans as well! You will be hearing from me shortly ??