• Resolved arnaudwi

    (@arnaudwi)


    Hello,

    I have a problem with credit note generation. Generation in PDF format no longer works. The first time I used the tool it worked but this time I have a page from my browser that appears with only the buyer’s delivery information but no generation in pdf format. Can you tell me how to fix this problem as I really need the generation to credit note for my accounting.

    I use the template “Simple Premium” and i didn’t customize my template.

    Thank you in advance for your help

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  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! Can you send an email to [email protected]? We’re not allowed by www.ads-software.com to provide support for the paid extensions via these forums, and as a paying customer you are entitled to priority email support.
    Make sure you’re using the latest version of the professional extension (1.5.2), check if your license is still valid. See: How to get the latest version

    Ewout

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