Credit or Debit Card missing

  • Resolved PapGeo

    (@papgeo)


    7 years ago

    Hi,

    The credit or debit card option is missing when customers are going to pay.

    *I have this option enabled in Paypal and working one year properly.

    • This topic was modified 7 years ago by PapGeo.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kristina

    (@kristinaplauche)

    Automattic Happiness Engineer

    Hi there!

    I may need a little more information to be able to help you. PayPal express checkout directs the customer to PayPal’s hosted payment area. Are you saying that the credit card/debit card option isn’t available when your customers see that area?

    If so, have you tried testing this while using a default theme like Twenty Seventeen or Storefront? What happens when you switch your theme?

    You may also want to try deactivating all plugins except WooCommerce and the paypal express checkout extension and see if it works.

    Let us know what happens when you try that and we can help you with the next steps.

    Thread Starter PapGeo

    (@papgeo)

    Hi Kristina and thanks for your reply.

    The issue has been resolved. I installed the previous versions of all plugins related to WooCommerce and reinstalled the latest versions, strangely worked!

    Plugin Support Kristina

    (@kristinaplauche)

    Automattic Happiness Engineer

    Wonderful! Thanks for letting us know!

    Plugin Contributor Steve E.a11n

    (@woosteve)

    Automattic Happiness Engineer

    Marked as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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