• traings

    (@traings)


    Hi,
    I installed Ultimate WP Mail but produced a critical error in my installation.
    It is a BuddyPress site.
    Do you have any idea of what could cause it?
    Regards
    Ricardo

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter traings

    (@traings)

    Hi,
    I temporarily fix it. BuddyPress and Ultimate WP Mail conflict on password reset function. I have followed Getting an error when updating password instructions at https://www.ads-software.com/support/topic/getting-an-error-when-updating-password/ and works.
    Nevertheless, the cost is losing the functionality of mailing when password changes.
    Is there any other way to solve it?
    Thanks
    Ricardo

    Plugin Support jaysupport

    (@jaysupport)

    Hi Ricardo,

    Sorry for the late reply. Unfortunately, there is currently no fix for the aforementioned issued. We were never provided with the exact cause/conflict, so didn’t have enough to go on for working on a correction. If, through testing we can discover a conflict with the plugin you mentioned, then, hopefully we can develop a correction for a future update.

    Thread Starter traings

    (@traings)

    Hi Jay,
    I can give you access to my site if you want to test and try to clarify the causes of conflict.
    Regards
    Ricardo

    Plugin Support jaysupport

    (@jaysupport)

    Hi Ricardo,

    It is forbidden by the rules of these WordPress forums and just generally not at all a good idea to offer access to your admin. That is not something we can accept or do.

    If you can provide some kind of error log that gives a clear indication of a conflict between the two plugins, perhaps that would be something we can work with. Otherwise, I’m not too sure how much can be done.

Viewing 4 replies - 1 through 4 (of 4 total)
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