critical error

@minimizeandtravel Thank you for posting your topic. We’re happy to look into this but need further details.

1. Did your site admin email inbox link you to a debugging article and have you had a chance to read through the article presented to you?

2. Could you share your Site Health information? You can share privately if you prefer.

3. Could you please share any browser console errors when this issue occurs?

Thank you. No I am not aware of an email. I will send through the site health now.

@minimizeandtravel Thanks! Could you please try this troubleshooting step?

Use the Health Check & Troubleshooting plugin and enable its troubleshooting mode. This mode disables active plugins and switches to a default theme safely because it only affects the experience of the logged-in user.

– Please enable the Web Stories plugin and let me know if the issue is present. Ensure the default theme is enabled as well.
– Enabling plugins and your theme one by one in this mode may help pinpoint if something else is involved.
– Note you can disable troubleshooting mode from the plugins page.

@minimizeandtravel We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!