• Resolved Andyboyag

    (@andyboyag)


    Hi,
    There seems to be an error or conflict in the latest version. All my blog posts with pricing tables render an error: critical error on your website.
    Solution so far – disabled it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Andyboyag,

    Thanks for your message. I will be happy to help.

    Sorry to hear about that issue.

    1 – Can you confirm for me which version of Easy Pricing Tables you are using ? The version number and is it the free or premium version?

    2 – Are you using any other plugins with Easy Pricing Tables ? For example, a payment processing plugin that Easy Pricing Tables links to.

    If you have any payment forms, please ensure they are all still working. Sometimes if the form is broke, then the table displaying the form will break also.

    3 – When you visit your table in the Easy Pricing Tables editor, are you able to view the table when clicking “Save & Preview”?

    4 – If you make a new table with just some simple text and numbers, are you able to view it e.g. no formatting ?

    5 – Have you tried doing a conflict check with other plugins ? https://fatcatapps.com/knowledge-base/search-for-conflicts/

    Looking forward to hearing back from you.

    All the best.

    • This reply was modified 3 years, 11 months ago by gavinohanlon.
    Thread Starter Andyboyag

    (@andyboyag)

    Thanks for the swift reply.

    I had an overdue job to change from your pricing tables to divis anyway, so I just had to start sooner than later.

    but:

    1. Version 2.4.6 – free
    2. Not that I know of
    3. No – renders critical error
    4. Not tried
    5. No – too many plugins ??

    So all in all, just wanted to let you know that there is a potential error / conflict with your plugin.

    Best regards

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Andyboyag,

    Thanks for following up on that. I hope you had a good weekend.

    We will take a look and see if we can repicate the issue based on what you said.

    Feel free to get back to us again if there is anything else.

    All the best.

Viewing 3 replies - 1 through 3 (of 3 total)
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