Critical Error

  • Since updating to WordPress 5.9.2. I am getting a critical error when saving any product related details. Eg Saving a draft, or saving changes to attributes.

    The error is:

    WARNING: wp-content/plugins/transdirect-shipping/includes/order_sync.php:252 – Attempt to read property “post_type” on null
    get_default_post_to_edit, wp_insert_post, do_action(‘save_post’), WP_Hook->do_action, WP_Hook->apply_filters, td_save_post_callback, order_sync->td_update_order

    Email states:

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Transdirect Shipping.`

    Running Transdirect 7.1.3 plugin

    If I disable the plugin, the products save without issue.

    @transdirect If you need more info, please share an email where we can send more information to you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author transdirect

    (@transdirect)

    Hello @pkma

    Thank you for contacting Transdirect Support.

    Can you please share your email id so our technical support team will get back to you asap.

    Thank you
    Transdiect Support Team

    Thread Starter pkma

    (@pkma)

    @transdirect Thanks for the reply. I noticed that in many of the support items raised here, your first reply asks for the email ID of the person. I then see that many don’t reply.

    I feel that most don’t want to publicly list their email address. And this includes myself, hence why I asked you above in the original post for an email address. You must have missed that.

    Can you please share a better way of creating contact. I think you should have a business related generic email address of which we can email you or the team as a follow-up item.

    Asking anyone to post up their email addresses is a not ideal. Is there a Private message function?

    Hope you understand, and can you please look for a better solution as I feel many of the people who you reply too will feel the same.

    Plugin Author transdirect

    (@transdirect)

    Hello @pkma

    Thank you for your reply.

    Please feel free to write to [email protected] . From there our technical support team will discuss with you further on required detail regarding your website + any other questions they have.

    Thank you
    Transdirect Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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