Critical Error

  • unlock protocol is locking site ??

    getting the dreaded

    There has been a critical error on this website.

    from the error logs:

    var/web/site/public_html/wp-content/plugins/unlock-protocol/inc/traits/trait-singleton.php(84): Unlock_Protocol\Inc\Plugin->__construct()/var/web/site/public_html/wp-content/plugins/unlock-protocol/unlock-protocol.php(35): Unlock_Protocol\Inc\Plugin::get_instance()/var/web/site/public_html/wp-content/plugins/unlock-protocol/unlock-protocol.php(38): unlock_protocol_plugin_loader()/var/web/site/public_html/wp-settings.php(398): include_once(‘/var/web/site/p…’)/var/web/site/public_html/wp-config.php(96): require_once(‘/var/web/site/p…’)/var/web/site/public_html/wp-load.php(50): require_once(‘/var/web/site/p…’)/var/web/site/public_html/wp-blog-header.php(13): require_once(‘/var/web/site/p…’)/var/web/site/public_html/index.php(17): require(‘/var/web/site/p…’){main} thrown in /var/web/site/public_html/wp-content/plugins/unlock-protocol/inc/classes/class-plugin.php on line 38

Viewing 3 replies - 1 through 3 (of 3 total)

  • @gameznet thank you for the report. we will see what’s going on and let you know what we see on our end.

    what URL are you seeing this on?

    @gameznet Are you seeing the error on version 4.0.0 or version 4.0.1 or a different version of the plugin? The most recent version is 4.0.1

    @gameznet Thanks again. It appears this error is due to an incomplete update to the plugin in the www.ads-software.com repository when version 4.0.0 was pushed to the repository. The full update was included in version 4.0.1 of the plugin which was updated in the repository immediately after version 4.0.0.

    If you disable the Unlock plugin (or rename the Unlock plugin directory to disable it), the site should immediately come back online. Then, update the plugin to 4.0.1 and things should return to normal.

    We’re doing additional testing to ensure things are all solid, but if you see any other oddities, please post them here. Sorry for the hassle.

Viewing 3 replies - 1 through 3 (of 3 total)
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