Critical error

  • Resolved ukpreppingshop

    (@ukpreppingshop)


    5 months, 3 weeks ago

    Hi

    Received a WP Critical error about CTX Feed plugin today, woo support have looked and said..

    This error log does mention Facebook pixel – I initially thought it might be related to the Pixel Manager plugin but I see that it wasn’t disabled yet.?
    This error message suggests that there’s an issue with the WebAppick Product Feed for WooCommerce plugin installed on your WordPress site. Specifically, the plugin is trying to use a class called “WebAppick\Feed\Tracker\Facebook\Pixel”, but it can’t find this class.
    The error originates from the helper.php file in the plugin’s directory, specifically at line 3849. This is where the plugin tries to initialize the “WebAppick\Feed\Tracker\Facebook\Pixel” class in the woo_feed_facebook_pixel_init function.
    So it sounds like the issue is within that particular plugin – and this thread with a similar (but different) error indicates this could be CTX Feed:

    Can CTX support help…

    The page I need help with: [log in to see the link]

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  • Hello,

    Thanks for reaching us,

    We have already worked on this issue, and hopefully, you will find the issue resolved within our upcoming version.

    Plugin Support mansary

    (@mansary)

    Hi,

    We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

    If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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