Critical Error after 6.2 Upgrade

Hi Charlie, until you get the actual problem, it is difficult to help.
The first step will be to enable the debug log.
Please check that you have these lines in the wp-config.php

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

Depending on a server, you can have PHP error log somewhere in the server, possibly the error you have is already registered there, or you can enable it through the hosting admin panel. So, if you will be unable to find this log, contact your hosting for help.

Just got this email from Themeco (I am using X theme)

WordPress made a core change in version 6.2 that caused an infinite loop in X and Pro. We have fixed the issue in X 10.1.10 and Pro 6.1.10. If possible, please do not update to WordPress 6.2 until you are on these versions. Unfortunately it appears WordPress has changed their default setting to auto update to the latest versions (generally, never a good idea). You can change this in your WordPress settings.

If you are already on WordPress 6.2 and having trouble accessing your site, please remove the X/Pro folder, download the latest version from your Themeco dashboard, and then re-upload and change your theme back to X/Pro. If you wish to manually fix the issue you can add return; to line 194 of framework/legacy/functions/plugins/cornerstone.php.

-The Themeco Team

Hi,

I’m sorry to hear that you’ve experienced issues with the WordPress 6.2 update. Based on the information you’ve provided, it’s possible that the update may not have been compatible with some of your site’s plugins or theme.

One option for resolving this issue is to downgrade WordPress to version 6.1, which was the previous version before the update. This should allow your site to function normally again.

To do a downgrade, follow these steps:

• Download the WordPress 6.1 version from the official WordPress website.
• Unzip the downloaded file on your computer.
• Access the server where your website is hosted and backup all files and databases.
• Delete all WordPress files and folders on the server, except for the wp-content folder and the wp-config.php file.
• Upload all files and folders from the 6.1 version you previously unzipped to the server, replacing existing files.
• Access your website and verify that the WordPress 6.1 version is functioning properly.

It’s important to note that downgrading WordPress could be a temporary solution and at some point, you’ll need to update your website to a more recent version. Make sure to keep all plugins and themes up-to-date to avoid compatibility issues in the future.

I hope this helps you resolve the issue you’re experiencing.

I am closing this topic and archiving the 40+ “I have this problem too!” replies. I have left the replies that actually help.

If you need support then per the forum guidelines please start your own topic.

https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

You can do so here.

https://www.ads-software.com/support/forum/how-to-and-troubleshooting/