Critical error after installing plugin

  • Hello,

    I’m trying to install the Brooklyn theme and use one of the demo websites to start with. The Brooklyn theme requires some plugins like “Shortcodes by United Themes” and “Portfolio Management by United Themes“. After I try to install them, I get this message that says translated:

    “A critical error has occured on this site. Check your site administrator email inbox for instructions”.

    This email doesnt give me a lot of information. There has just been an error while installing / activating this plugin but I can’t seem to fix is. Does anybody know what to do? Like I said, the plugin is required but I can’t install it. I’ve also tried downloading the plugin and install via FTP but also gives me this error.

    Any help or tips would be greatly appreciated!

    • This topic was modified 1 year, 10 months ago by joostco.
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  • Please contact United Themes, the vendor of the commercial Brooklyn theme you purchased, and the makers of all those plugins their theme requires.

    They built and sold you the theme and associated plugins, and they should be in the best position to fix any problem with their products.

    https://helpdesk.unitedthemes.com

    Good luck!

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