• Resolved Craig

    (@craigrkirkby)


    Hi There,

    The latest update has caused a critical error on all our websites where the plugin is used. Urgent!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Wesley

    (@wesleyjrosa)

    Hello Craig,

    Can you please share more details? A screenshot of the error would help.

    Thread Starter Craig

    (@craigrkirkby)

    Hi Wesley,

    To temporarily restore the websites, I rolled the plugin back to 8.4. (All the websites opened on the typical WordPress critical error landing page.)

    The only screenshot I can show you is the error message I received alerting me to the error: https://snipboard.io/HEaqJc.jpg

    Hi everyone,

    I am having the same issue. @craigrkirkby How can I roll back to the old version? When I download the old version, it does not download as a zip so WordPress does not accept it.

    Thread Starter Craig

    (@craigrkirkby)

    @owen94

    I used the WP Rollback plugin. However, you can also download plugin version 8.4 from here and re-upload it via FTP or File Manager.

    • This reply was modified 4 months, 2 weeks ago by Craig.

    Thanks, a lot @craigrkirkby. By the way, when do you think it is safe to update to the latest one?

    @wesleyjrosa critical error here as well. Here’s the error log:

    [12-Jul-2024 07:35:12 UTC] PHP Fatal error: Uncaught Error: Class “WCS_Background_Repairer” not found in /home/devnet4connect/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/migrations/class-wc-stripe-subscriptions-repairer-legacy-sepa-tokens.php:13
    Stack trace: 0 /home/devnet4connect/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php(741): require_once() 1 /home/devnet4connect/public_html/wp-includes/class-wp-hook.php(324): WC_Stripe->initialize_subscriptions_updater() 2 /home/devnet4connect/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 3 /home/devnet4connect/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 4 /home/devnet4connect/public_html/wp-settings.php(695): do_action() 5 /home/devnet4connect/public_html/wp-config.php(99): require_once(‘/home/devnet4co…’) 6 /home/devnet4connect/public_html/wp-load.php(50): require_once(‘/home/devnet4co…’) 7 /home/devnet4connect/public_html/wp-cron.php(46): require_once(‘/home/devnet4co…’) 8 {main}

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello lockedm

    Thank you for your message here.

    As per forum guidelines, could you create a new topic so we can assist you separately?

    I appreciate your cooperation. ??

    Have a great day!

    Plugin Author Wesley

    (@wesleyjrosa)

    Thank you for the additional information, folks. We have a fix ready to land in a couple hours.

    We’re having a big issue, our latest client placed 4 orders because he didn’t receive the confirmation for the order. The Woocommerce sends 4 times the transaction because of this bug or behavior. Thanks for your help on these too.

    Plugin Author Wesley

    (@wesleyjrosa)

    A new version has been released a couple minutes ago. This patch should fix the fatal errors. Let us know if you are able to try it and if that solves your issues.

Viewing 10 replies - 1 through 10 (of 10 total)
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