critical error after upgrading to WP 6.4.3, caused by feature pic in heic format

  • Resolved chiarakiro

    (@chiarakiro)


    9 months ago

    Hi!
    thank you for making Ultimate Category Excluder. The plugin works great excluding all the post in the category “DDB” from the homepage, displaying these posts on the archive of the category, if users know the url. I am keeping these posts in a separate category for a project of my PhD, they are only useful for that project I don’t want them to be displayed in my main website.
    Since I upgraded WordPress to version 6.4.3, if I am trying to reach the page, I am getting this message: There has been a critical error on this website.

    I tried to deactivate the plugin, but it went even worse: the same critical error appears in homepage. I tried to uncheck/check again the categories in the plugin option page, and I also tried with other categories the plugin seems to work well.
    Keep trying, I started getting error 429 – TOO MANY REQUESTS from my server. I put all posts of DDB category in draft mode and started to publish one by one to see which post was causing the problem.

    I noticed that he feature image on my latest post was breaking everything: by accident I didn’t save the pic in .heic format taken with my phone in jpg. I hope my experience will help other users.


    Best,
    Chiara

    The page I need help with: [log in to see the link]

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