Critical error, can’t access options

  • Resolved Myra

    (@sitesandsearch)


    3 years, 2 months ago

    Hi, After enabling this plugin, I see a white screen with the message: “there has been a critical error on your website.” The site keeps working fine, the plugin has been activated, and I have access to the backend, but not to the settings on domain.nl/wp-admin/options-general.php?page=rlrsssl_really_simple_ssl

    I started debugging, and got this: https://i.imgur.com/7pBhBHY.png
    So, I installed your plugin again, and copied and replaced the WP folder wp-includes, I activited default theme 2021, and deactivated ALL plugins accept of course this one.

    But I keep getting this error when trying to go the settings. I cannot enable the 301 redirect now.

    This site is active since 2016 but last week migrated to a server with PHP 8.0.9. Mysql is 5.7.35

    Any ideas?
    THanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    Hi @sitesandsearch,

    Thanks for the detailed debug log, this allowed me to be able to locate the issue quickly.

    The error states the fsockopen() function does not exist. Apparently your hosting environment doesn’t have this feature enabled.

    I have created a version where the plugin checks if this function exists:
    https://github.com/Really-Simple-Plugins/really-simple-ssl

    If you deactivate the current version, then install this one from github, the problem should be resolved.

    Another solution is to ask your hosting company to enable the fsockopen function.

    Let me know if that helps!

    Thread Starter Myra

    (@sitesandsearch)

    Hi Rogier,

    are you Dutch as well? ??
    Thanks for the quick reply! It works!
    As suggested after activating, I renamed the folder really-simple-ssl-master to really-simple-ssl. Is that ok? What about future updates? Isn’t it better as well to ask the hosting provider to enable the fsockopen function?

    Thread Starter Myra

    (@sitesandsearch)

    Ahh Groningen! Funny, never realized this plugin is made by a Dutch developer. Nice! Greetz from Utrecht.

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    Yes, made in Holland ??

    Yes, renaming it to the default folder name is best.

    The fix will has already been merged on Github, and will be included on the next update. If you’re not using the SSL certificate generation feature in the plugin, you don’t need the fsockopen function, and even then, the plugin can work around it. It’s used for detecting the server configuration, but can do without.

    Groetjes,

    Rogier

Viewing 4 replies - 1 through 4 (of 4 total)
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