Critical Error & Disappearing Typo (http.phpp)

  • As of this past week my site has begun throwing a critical error semi frequently (happened three times now). It just shows “This site has encountered a critical error” sitewide.

    I have contacted my host Cloudways and gotten a massive debug log. They are linking the error to the below part of the log:

    [Sat Mar 30 15:46:43.423543 2024] [proxy_fcgi:error] [pid 26804:tid 140137500628736] [client 64.233.172.69:0] AH01071: Got error ‘PHP message: PHP Fatal error:? Uncaught Error: Failed opening required ‘/home/755575.cloudwaysapps.com/nnjkrmvnfn/public_html/wp-includes/http.phpp’ (include_path=’.:/usr/share/php’) in /home/755575.cloudwaysapps.com/nnjkrmvnfn/public_html/wp-settings.php:237\nStack trace:\n#0 /home/755575.cloudwaysapps.com/nnjkrmvnfn/public_html/wp-config.php(104): require_once()\n#1 /home/755575.cloudwaysapps.com/nnjkrmvnfn/public_html/wp-load.php(50): require_once(‘/home/755575.cl…’)\n#2 /home/755575.cloudwaysapps.com/nnjkrmvnfn/public_html/wp-blog-header.php(13): require_once(‘/home/755575.cl…’)\n#3 /home/755575.cloudwaysapps.com/nnjkrmvnfn/public_html/index.php(17): require(‘/home/755575.cl…’)\n#4 {main}\n? thrown in /home/755575.cloudwaysapps.com/nnjkrmvnfn/public_html/wp-settings.php on line 237

    It appears that in some file there is a file named http.phpp is getting called but since there is no file with that name but with the name http.php.

    However by the time I check the file http.php and the line 237 in wp-settings.php, there is no typo to be found. I then reset all the server services and the site is back up.

    Can anyone assist with debugging this? Is it a plugin making changes to the files??

    I can attach or send the full logs from the time of the error, if required.

    Thanks in advance.

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. Hopefully, this will force the default theme to activate and rule out a theme-specific issue (theme functions can interfere like plugins).

    And, if that makes no difference, try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    If you’d like to manually make a backup of your site first, please follow the steps at https://www.ads-software.com/documentation/article/wordpress-backups/

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

Viewing 1 replies (of 1 total)
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