Critical Error due to plugin updates

  • Good morning

    I’m experiencing a critical error on my website.

    What happened was:
    I had a backup of my website which I had to restore.
    There were around 9 updates available, 8 plugin updates and 1 update for the theme…

    I restored the website without any issues but around 12 hours later I got an email saying that all the plugins and the theme had been updated successfully. So the plugins automatically updated themselves???

    What can I do to access my website again and preferably the older version i.e. before the update?

    Best regards
    Sindri

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  • The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://www.ads-software.com/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile. Often it is a plugin. You can delete the directory of the guilty plugin via FTP. After that you should be able to access it again.

Viewing 1 replies (of 1 total)
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