Critical Error from Fluent Forms

  • Resolved mseibel

    (@mseibel)


    3 years, 1 month ago

    When I complete my form and submit it. It gives me a Critical Error message “There has been a critical error on this website” When I turn off your plugin it works fine. Is there something I need to do to whitelist this or something else? also as a side note I am uploading files using this form

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @mseibel, thanks for reaching out to us.

    It sounds like events associated with the form submission may be triggering a false-positive in the Wordfence firewall. Perhaps Learning Mode could help?

    From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    Let me know how you get on!

    Thanks,

    Peter.

Viewing 1 replies (of 1 total)
  • The topic ‘Critical Error from Fluent Forms’ is closed to new replies.