Critical error in dashboard

Hi @highway61,

Thank you for contacting us! Sorry to hear about this error occurring. Did you receive the site admin email mentioned in the notice? This email will usually contain more details and the full error message that caused the problem. If you received this, please share the full details of the error that occurred.

If you did not receive this message or if it does not have any other details about the error, please send us a support request here and we’ll be happy to investigate the problem further.

Best regards,
Louis

Hi Louis,

Here is the error:

WordPress version 6.4.2
Current plugin: Custom Twitter Feeds (version 2.2.1)
PHP version 8.2.14

Error Details
=============
An error of type E_ERROR was caused in line 97 of the file wp-content/plugins/custom-twitter-feeds/inc/Admin/CTF_Admin_Notices.php. Error message: Uncaught Error: Undefined constant “TwitterFeed\Admin\CTF_PRODUCT_ID” in wp-content/plugins/custom-twitter-feeds/inc/Admin/CTF_Admin_Notices.php:97

Stack trace:
#0 wp-content/plugins/custom-twitter-feeds/inc/Admin/CTF_Admin_Notices.php(346): TwitterFeed\Admin\CTF_Admin_Notices->get_renew_url()
#1 wp-content/plugins/custom-twitter-feeds/inc/Admin/CTF_Admin_Notices.php(317): TwitterFeed\Admin\CTF_Admin_Notices->get_expired_license_notice_content()
#2 wp-includes/class-wp-hook.php(324): TwitterFeed\Admin\CTF_Admin_Notices->ctf_license_notices()
#3 wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#4 wp-includes/plugin.php(517): WP_Hook->do_action()
#5 wp-admin/admin-header.php(303): do_action()
#6 wp-admin/index.php(137): require_once(‘/homepages/26/d…’)
#7 {main}
thrown

• This reply was modified 10 months ago by highway61.

Hi @highway61,

Thanks for sending this information! It seems there might have been a problem during the installation or an update to the plugin. Please try going to WordPress Dashboard > Plugins > Installed Plugins, deactivate and delete the plugin, and then click Add New Plugin and do a fresh installation of the latest version.

If this does not resolve the issue, please send us a support request here and we will investigate the issue further.

Best regards,
Louis