Critical error Memory exhausted WF Edit post with AVADA theme

  • Resolved blue_life

    (@blue_life)


    1 year, 6 months ago

    HI team
    For a while I ma facing the same problem as here https://www.ads-software.com/support/topic/there-has-been-a-critical-error-on-this-website-when-editing-any-post/

    I disabled my pugins one by one. Culprit is indeed ( and unfortunately ) WordFence. Once disabled it works.
    – I am also using Avada theme.
    – My Edit is however with Gutenberg

    What I did : / as advised on your reply to the gentleman above

    I tried to switch to learning mode
    and click on Edit to tell WF that is a normal action. but same happens. //
    >>>

    There has been a critical error on this website. Please check your site admin email inbox for instructions.
    Logs show same Memory exhaustion.

    >>
    Any advice please ?
    I don’t want to let go on your vital plugin.
    Thank you !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @blue_life, thanks for your message.

    These messages are usually linked to memory exhaustion occurring outside of PHP somewhere on the server. I do wonder whether Wordfence is trigering a daily or scheduled weekly scan when you reenable it, so is attempting to take resources the site doesn’t have.

    I don’t see any emails from, or referencing, “blue_life” in our support inbox, but a diagnostic and log file messages you’re seeing would certainly help if you could send them to wftest @ wordfence . com. The diagnostic can directly come from the plugin using the link at the top of the Wordfence > Tools > Diagnostics page.

    Afterwards, click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Many thanks,
    Peter.

    Thread Starter blue_life

    (@blue_life)

    Hello team and thank you for your reply.

    FYI / Update : same error happens on same server BUT with another theme which is also much lighter than Avada.
    So Avada culprit has to be ruled out.

    I will now proceed with your advice.
    …REPORT SENT !

    Cheers and than you again !

    • This reply was modified 1 year, 5 months ago by blue_life.
    Thread Starter blue_life

    (@blue_life)

    HI team, any news ? I sent my report 1 week ago and problem persists.
    thank you !

Viewing 3 replies - 1 through 3 (of 3 total)
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