Critical error message

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  • Rafael Minuesa

    (@rafaelminuesa)

    You should have received an email at your site’s administrator inbox, with the details of the critical error

    Hello @rachelladenise,

    Thanks for reaching out!

    Before we can proceed with troubleshooting the issue, I’d like to understand your site properly.

    Please share with us the necessary information below for us to investigate the issue further:

    1. System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    2. Fatal error logs (if any) under WooCommerce > Status > Logs.
      You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Hi there ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)
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