Critical Error – no access to dashboard

The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://www.ads-software.com/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

In both cases you should be able to see what the cause is in the logfile. Often it is a plugin. You can delete the directory of the guilty plugin via FTP. After that you should be able to access it again.

Hi Thanks so much for replying when you say support of my hosting what do you mean sorry Im not very computer literate

Your website is hosted by a so-called hoster who provides you with server, storage space and domain. Usually you have a contract with them for which you pay monthly or annually.

RE: https://heritagecountrypottery.com/
Screen grab: https://www.hardy.global/biggap.jpg

My desktop version is good.
My mobile version has an enormous gap between For Sale/Feature block and the block beneath… A + B (see https://www.hardy.global/biggap.jpg).

The nearest thing that works is to give block A (For Sale/Feature block) a margin bottom of -96% (minus 96 percent).

This works on some mobile devices but on some block B is too high (it disappears underneath block A).

Any help would be greatly appreciated

@indigojones66: please open your own topic for your own issue: https://www.ads-software.com/support/forum/how-to-and-troubleshooting/#new-topic-0