Critical error on Plugin Instal, Activation or Settings

  • So, trying to install FastPixel to test but inmediately I am welcomed with a Critical error. which does not allow me to load even the dashboard. So, had to uninstall, any idea why?
    “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the?support forums.

    “Learn more about troubleshooting WordPress.

    • This topic was modified 3 months, 2 weeks ago by Valen Correa.

    The page I need help with: [log in to see the link]

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  • Plugin Author ShortPixel

    (@shortpixel)

    @quitoxic I’m sorry to hear about this problem! ??

    If you have a staging version of your website, could you please try the following:

    1. Deactivate all other plugins, then install and activate FastPixel. If it doesn’t trigger a critical error, activate the other plugins one by one until you find the one causing the conflict.
    2. Check the error message in your admin email or enable debugging in WordPress to identify the specific cause of the error.

    Please contact us after doing this so we can assist you further. Thank you!

    • This reply was modified 3 months, 2 weeks ago by ShortPixel.
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