critical error on product or order editing

  • Resolved Konstatninos

    (@skredlemon)


    1 year, 8 months ago

    Yesterday I updated to 7.5.0 from 7.4.1 and performed the database update also, but today I noticed that upon attempting to edit either an order or a product I was receiving a critical error on my website. I rolled back to 7.4.1 and the issue has been resolved. All other plugins (and theme) are updated to their latest versions. WP core also.

    I am leaving this here as feedback, since for the time being I don’t need any assistance in my case, and hopefully I won’t discover any more critical errors soon either.

    I don’t know if I am the only one experiencing this.

Viewing 1 replies (of 1 total)
  • Roxy

    (@roxannestoltz)

    Hi @skredlemon ,

    Thanks for reaching out!

    I understand that updating WooCommerce from 7.4.1 to 7.5 has resulted in a critical error when updating either an order or a product, is this correct?

    I see you have rolled back to version 7.4.1 which has resolved the issue and you have left this here for feedback, however, it is suggested to keep WooCommerce updated to its latest version to ensure optimal functionality.

    If you would like to troubleshoot this further, you can try performing a full conflict test while WooCommerce is updated to its latest version to see if there is a theme/plugin conflicting with the latest version of WooCommerce.

    To test, you’ll first want to change the theme on your site to?Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    If you don’t want to test on your live site, then create a staging site using a plugin called?WP Staging.

    Hope this helps!

Viewing 1 replies (of 1 total)
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