• mandy@nepeta

    (@mandynepeta)


    Good morning
    I have been attempting to delete the Participants Database plugin as it is no longer in use on the website. When I try, I get the message:

    Deletion failed: There has been a critical error on this website.Learn more about troubleshooting WordPress.

    I have tried it on my scratch site and get the same thing with a debug trace:

    `[03-Nov-2022 09:18:39 UTC] participants-database plugin activated
    [03-Nov-2022 09:18:40 UTC] Participants_Db::add_blank_field field added: “last_update_user”
    [03-Nov-2022 09:19:21 UTC] participants-database plugin deactivated
    [03-Nov-2022 09:19:40 UTC] PHP Fatal error: Uncaught Error: Class “PDb_Live_Notification” not found in C:\xampp\htdocs\develop\wp-content\plugins\participants-database\classes\PDb_Init.php:349
    Stack trace:
    #0 C:\xampp\htdocs\develop\wp-content\plugins\participants-database\classes\PDb_Init.php(53): PDb_Init->_uninstall()
    #1 C:\xampp\htdocs\develop\wp-content\plugins\participants-database\classes\PDb_Init.php(95): PDb_Init->__construct(‘uninstall’)
    #2 C:\xampp\htdocs\develop\wp-includes\class-wp-hook.php(307): PDb_Init::on_uninstall(”)
    #3 C:\xampp\htdocs\develop\wp-includes\class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
    #4 C:\xampp\htdocs\develop\wp-includes\plugin.php(476): WP_Hook->do_action(Array)
    #5 C:\xampp\htdocs\develop\wp-admin\includes\plugin.php(1265): do_action(‘uninstall_parti…’)
    #6 C:\xampp\htdocs\develop\wp-admin\includes\plugin.php(958): uninstall_plugin(‘participants-da…’)
    #7 C:\xampp\htdocs\develop\wp-admin\includes\ajax-actions.php(4668): delete_plugins(Array)
    #8 C:\xampp\htdocs\develop\wp-includes\class-wp-hook.php(307): wp_ajax_delete_plugin(”)
    #9 C:\xampp\htdocs\develop\wp-includes\class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
    #10 C:\xampp\htdocs\develop\wp-includes\plugin.php(476): WP_Hook->do_action(Array)
    #11 C:\xampp\htdocs\develop\wp-admin\admin-ajax.php(187): do_action(‘wp_ajax_delete-…’)
    #12 {main}
    thrown in C:\xampp\htdocs\develop\wp-content\plugins\participants-database\classes\PDb_Init.php on line 349`

    This is a relatively recent problem as we have successfully removed the plugin form the dev site.

    I hope this trace will be sufficient to allow you to correct the error.

    In the meantime, can you confirm whether the data has been removed from the database? If so, I will remove the plugin by deleting the files.

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Author xnau webdesign

    (@xnau)

    Thanks, and I’m sorry for the inconvenience.

    I would suggest you first, deactivate the plugin (if it is still active) and then manually delete the plugin using FTP or your File Manager (this is usually found in your hosting control panel).

    The folder you want to delete is in the plugind folder on your WordPress site:

    something like: wp-content/plugins/participants-database

Viewing 1 replies (of 1 total)
  • The topic ‘Critical error on removal’ is closed to new replies.