Critical error on website

  • Resolved Sherry22

    (@sherry22)


    5 months, 1 week ago

    I added one car and the plugin worked great. I added a second car and I have a critical error on my website ?? Anything I can do to fix this?

    I’m using Divi theme.

    • This topic was modified 5 months, 1 week ago by Sherry22.
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  • Plugin Author Bill Minozzi

    (@sminozzi)

    Hi Sherry22,

    I’m sorry to hear about your issue. An error can occur due to various factors, such as lack of memory, database errors, etc.

    We have a troubleshooting page that can guide you in investigating the problem. When an error occurs, WordPress logs it in an error file. Our plugin has a tab in its dashboard that shows your memory status. Check if it is sufficient. If it is not, it contains instructions on how to increase it.

    https://siterightaway.net/troubleshooting/

    Regarding other errors, we have a free plugin that can report them, showing details like their origin, script, line, and a description.

    https://www.ads-software.com/plugins/wptools/

    If you are still unable to resolve the situation after trying these steps, please visit our support site. We can investigate the issue for you for free, but we will need more details.

    https://BillMinozzi.com/support/

    Regards,

    Bill

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