Critical error on website after update

Hi,

Could you please send me your site’s URL?

Hi,

I used a guide on your website to revert it back to 3.5.6

My website ([ redundant link removed ]) is now back online.

Do you have any idea what is causing it to not work with the most recent version?

• This reply was modified 2 years, 11 months ago by Jan Dembowski.

Although I have now reverted it back, but now it’s like Elementor is disabled on my website… I really don’t know what I have to do to get Elementor working as it did before ?? wish I never updated it

Alright I have used the backup software of my hosting to revert it back 7 hours before. Now everything is back to normal.

I really don’t know what caused it.

But I had these updates:
– Elementor 3.5.6 to 3.6.1
– Essential Addons for Elementor 5.0.10 to 5.0.12
– Mollie payment for WooCommerce 7.0.3 to 7.0.4
– Yoast SEO 18.3 to 18.4.1

When I disabled Elementor, the website lost it status of critical error.

So yeah, not sure. But I’ll just keep it as it is for now.

Could it be Essential Addons for Elementor sorting this issue ? This is not developed by you guys, am I right ?

Hi,

First I want to apologize for this experience with our latest release.

I am happy to inform you that we have released version 3.6.1 for Elementor Core which contains a fix for the incompatibility issues reported in the last few days.

Please update your Elementor Core version to 3.6.1 and inform me if the change helps.

If this doesn’t resolve the issue please follow this workaround:

If you’re locked out of your WordPress dashboard, open the recovery email sent to you from WordPress. Click the link in that email to gain access to your site’s WordPress dashboard once again.

Just for the time being, it will be a good idea to deactivate all plugins (except Elementor), and then reactivate them one by one to find the culprit.

Once the plugin is found, inform us which plugin is incompatible so we can contact the developers. Keep this plugin deactivated for the time being.

Switch your website’s theme to Elementor’s Hello theme. If this solves the problem, keep your website on this theme for now, until this issue will be solved.

Alternatively, you can roll back your Elementor (Core) version from 3.6 to a previous one, which is still compatible with these plugins, such as 3.5.6. You can download a stable version from this link.

Reach out to your third-party plugin support to notify them of the importance of the issue.