Critical Error on website when plugin enabled

  • Resolved DC_CCFC

    (@tgo_dc)


    3 years, 6 months ago

    When I enable the Pro version, I get an error:

    There has been a critical error on this website.
    Learn more about troubleshooting WordPress.

    The admin/back-end all works fine, it’s just the front end of the site goes down completely.

    Any ideas here?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter DC_CCFC

    (@tgo_dc)

    I disabled all plugins and I found the only time the error occurs is when I enable the main Contact Form 7 plugin.

    I tried re-uploading all the main core Contact Form 7 files and am on version

    Contact Form 7: Version 5.4.1
    Contact Form 7 – PayPal & Stripe Add-on Pro: Version 2.8.1

    Plugin Author Scott Paterson

    (@scottpaterson)

    I am sorry you are having this problem. This is very strange.

    What PHP version are you using?

    Please email me the PHP error log at https://wpplugin.org/contact/support-question/#form

    Thanks,
    Scott

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    When I enable the Pro version, I get an error:

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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