Critical error on your website – WooCommerce issue

  • Resolved tallmale

    (@tallmale)


    2 years, 7 months ago

    Hi there,

    I just got an email stating that there has been a critical error on our website but I could not see any issues when I looked at it. Our hosting company however found this WooCommerce plugin error.

    Can anyone help me with this please? What is causing it? And is it serious?

    Here is the error:
PHP Fatal error: Uncaught Error: Call to undefined method ActionScheduler_DBLogger::unhook_stored_action() in /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/migration/Runner.php:99
Stack trace:
#0 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(230): Action_Scheduler\Migration\Runner->migrate_actions(Array)
#1 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(165): ActionScheduler_HybridStore->migrate(Array)
#2 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_QueueCleaner.php(94): ActionScheduler_HybridStore->query_actions(Array)
#3 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_QueueCleaner.php(140): ActionScheduler_QueueCleaner->reset_timeouts(300)
#4 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(102): ActionScheduler_QueueCl in /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/migration/Runner.php on line 99

    Many thanks

Viewing 13 replies - 1 through 13 (of 13 total)

  • Hello,

    Sorry to hear about this situation.

    To get a better idea about your site setup, please provide the following:

    * Share a copy of your site’s System Status, you can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Let us know.

    Thread Starter tallmale

    (@tallmale)

    
### WordPress Environment ###

WordPress address (URL): https://www.perfectshoes.co.uk
Site address (URL): https://www.perfectshoes.co.uk
WC Version: 6.4.0
REST API Version: ? 6.4.0
WC Blocks Version: ? 7.2.1
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Flywheel/4.1.0
PHP Version: 7.4.28
PHP Post Max Size: 600 MB
PHP Time Limit: 30
PHP Max Input Vars: 4000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.6.32-1+deb.sury.org~precise+0.1
Max Upload Size: 600 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: wp_evo3qzm114_
Total Database Size: 440.26MB
Database Data Size: 278.54MB
Database Index Size: 161.72MB
wp_evo3qzm114_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_evo3qzm114_woocommerce_order_items: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_evo3qzm114_woocommerce_order_itemmeta: Data: 43.58MB + Index: 16.06MB + Engine InnoDB
wp_evo3qzm114_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_evo3qzm114_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_actionscheduler_actions: Data: 2.52MB + Index: 2.75MB + Engine InnoDB
wp_evo3qzm114_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_actionscheduler_logs: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wp_evo3qzm114_ac_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_booking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_bookingdates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_commentmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_evo3qzm114_comments: Data: 18.55MB + Index: 11.09MB + Engine InnoDB
wp_evo3qzm114_cpappbk_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_cpappbk_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_db7_forms: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_dividebuy_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_dopbsp_api_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_availability: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_dopbsp_availability_no: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_evo3qzm114_dopbsp_availability_price: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_evo3qzm114_dopbsp_calendars: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_evo3qzm114_dopbsp_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_days: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_evo3qzm114_dopbsp_discounts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_discounts_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_discounts_items_rules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_emails: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_emails_translation: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_dopbsp_extras: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_extras_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_extras_groups_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_fees: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_forms_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_forms_select_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_dopbsp_locations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_models: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_reservations: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_evo3qzm114_dopbsp_rules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_searches: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_settings_calendar: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_dopbsp_settings_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_dopbsp_settings_payment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_dopbsp_settings_search: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_dopbsp_smses: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_smses_translation: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_dopbsp_translation_en: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_dopbsp_woocommerce: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_evo3qzm114_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_evo3qzm114_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_evo3qzm114_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_followup_customers: Data: 1.52MB + Index: 1.47MB + Engine InnoDB
wp_evo3qzm114_followup_customer_carts: Data: 18.55MB + Index: 0.97MB + Engine InnoDB
wp_evo3qzm114_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_followup_customer_orders: Data: 0.47MB + Index: 0.33MB + Engine InnoDB
wp_evo3qzm114_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_followup_email_logs: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_evo3qzm114_followup_email_orders: Data: 3.52MB + Index: 1.05MB + Engine InnoDB
wp_evo3qzm114_followup_email_tracking: Data: 0.31MB + Index: 0.48MB + Engine InnoDB
wp_evo3qzm114_followup_followup_history: Data: 0.22MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_followup_order_categories: Data: 0.39MB + Index: 0.55MB + Engine InnoDB
wp_evo3qzm114_followup_order_items: Data: 0.50MB + Index: 0.77MB + Engine InnoDB
wp_evo3qzm114_followup_subscribers: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
wp_evo3qzm114_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_gf_entry: Data: 3.52MB + Index: 0.73MB + Engine InnoDB
wp_evo3qzm114_gf_entry_meta: Data: 21.56MB + Index: 28.64MB + Engine InnoDB
wp_evo3qzm114_gf_entry_notes: Data: 0.23MB + Index: 0.08MB + Engine InnoDB
wp_evo3qzm114_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_gf_form_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_gf_form_view: Data: 0.39MB + Index: 0.33MB + Engine InnoDB
wp_evo3qzm114_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_hustle_modules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_hustle_modules_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_ngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_ngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_ngg_pictures: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_options: Data: 7.41MB + Index: 0.20MB + Engine InnoDB
wp_evo3qzm114_postmeta: Data: 47.58MB + Index: 41.14MB + Engine InnoDB
wp_evo3qzm114_posts: Data: 13.52MB + Index: 3.64MB + Engine InnoDB
wp_evo3qzm114_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_redirection_items: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_evo3qzm114_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_slides: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_slides_bkp: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_totalsoft_new_plugin: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_dbt: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_id: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_iminqu: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_iminqu_01: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_iminqu_02: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_iminqu_1: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_impoll: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_impoll_01: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_impoll_02: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_impoll_1: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_imwibu: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_imwibu_01: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_imwibu_02: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_imwibu_1: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_inform: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_quest_im: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_results: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_setting: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_stpoll: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_stpoll_01: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_stpoll_02: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_stpoll_1: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_stwibu: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_stwibu_01: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_stwibu_02: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_totalsoft_poll_stwibu_1: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_usermeta: Data: 19.55MB + Index: 18.03MB + Engine InnoDB
wp_evo3qzm114_users: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
wp_evo3qzm114_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wc_customer_lookup: Data: 1.52MB + Index: 1.81MB + Engine InnoDB
wp_evo3qzm114_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_wc_order_coupon_lookup: Data: 0.17MB + Index: 0.23MB + Engine InnoDB
wp_evo3qzm114_wc_order_product_lookup: Data: 1.52MB + Index: 1.06MB + Engine InnoDB
wp_evo3qzm114_wc_order_stats: Data: 1.52MB + Index: 1.02MB + Engine InnoDB
wp_evo3qzm114_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_evo3qzm114_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_wfconfig: Data: 2.42MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wffilemods: Data: 12.55MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wfhits: Data: 1.25MB + Index: 0.22MB + Engine InnoDB
wp_evo3qzm114_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_wfissues: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_evo3qzm114_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wflogins: Data: 0.48MB + Index: 0.17MB + Engine InnoDB
wp_evo3qzm114_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_evo3qzm114_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_evo3qzm114_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_evo3qzm114_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wplc_chat_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wplc_webhooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wpml_mails: Data: 13.52MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wsal_metadata: Data: 8.52MB + Index: 15.08MB + Engine InnoDB
wp_evo3qzm114_wsal_occurrences: Data: 7.52MB + Index: 3.03MB + Engine InnoDB
wp_evo3qzm114_wsmea_conditional_payment_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_wtbp_tables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_evo3qzm114_yoast_indexable: Data: 2.52MB + Index: 1.11MB + Engine InnoDB
wp_evo3qzm114_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_evo3qzm114_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_evo3qzm114_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evo3qzm114_yoast_seo_links: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wp_evo3qzm114_yoast_seo_meta: Data: 0.34MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 452
blocked_user: 4
custom_css: 3
display_type: 7
elementor_library: 1
et_pb_layout: 9
follow_up_email: 8
nav_menu_item: 19
oembed_cache: 6
page: 56
post: 59
product: 228
product_variation: 54
revision: 918
scheduled-action: 2
schema: 2
shop_coupon: 164
shop_order: 9181
shop_order_refund: 70
sln_attendant: 1
sln_booking: 20
sln_service: 6
testimonial: 3
testimonial_rotator: 1
wc_eatt_files: 1
wc_order_email: 41
wc_order_status: 61
wcp_ruleset: 4
wpcf7_contact_form: 1
wpcf7r_action: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (56) ###

Gravity Forms: by Gravity Forms – 2.5.16
WP Activity Log for Yoast SEO: by WP White Security – 1.2.0
Admin Columns Pro: by AdminColumns.com – 5.6.4
Classic Editor: by WordPress Contributors – 1.6.2
Conditional Payments for WooCommerce Pro: by Lauri Karisola / WooElements.com – 2.3.0
Contact Form 7 Signature Addon: by Breizhtorm – 4.2.2
Contact Form 7: by Takayuki Miyoshi – 5.5.6
DivideBuy: by DivideBuy – 1.0
Duplicate Page: by mndpsingh287 – 4.4.8
Easy HTML Sitemap: by a.ankit – 1.4.9
Pixel Cat Lite: by Fatcat Apps – 2.6.6
Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.23
Flexy Breadcrumb: by PressTigers – 1.1.4
Forget About Shortcode Buttons: by Designs & Code – 2.1.2
Gravity Forms Polls Add-On: by Gravity Forms – 3.9
Gravity Forms Signature Add-On: by Gravity Forms – 4.2
Gravity Forms Survey Add-On: by Gravity Forms – 3.7
Head, Footer and Post Injections: by Stefano Lissa – 3.2.3
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
Hide Page And Post Title: by Arjun Thakur – 1.5.6
HS Social Media Buttons: by Helios Solutions – 2.0.8
Menu Icons: by ThemeIsle – 0.12.11
Messenger Customer Chat: by Ninja Team – 1.0
No Gutenberg - Disable Block Editor - Back to Classic Editor: by Fernando Tellado – 1.0.12
One-Click Child Theme: by tychay – 1.6
Redirection: by John Godley – 5.2.3
Slider Revolution: by ThemePunch – 6.3.6
Sliced Invoices: by Sliced Invoices – 3.8.17
Testimonial Rotator: by Hal Gatewood – 3.0.3
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.11

User Role Editor: by Vladimir Garagulya – 4.61.2
WooCommerce Fraud Prevention Plugin Premium: by theDotstore – 2.1.0
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.3
Woo Partial.ly: by Partially Inc – 2.1.15
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5
WooCommerce E-Mail Attachments (by Inoplugs): by InoPlugs – 3.0.9
Follow-Up Emails: by WooCommerce – 4.8.7
WooCommerce GoCardless Gateway: by WooCommerce – 2.4.9
WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
WooCommerce Pixel Manager: by SweetCode – 1.15.4
WooCommerce Gravity Forms Product Add-Ons: by Lucas Stark – 3.3.5
WooCommerce Order Status Manager: by SkyVerge – 1.9.3
WooCommerce Product Dependencies: by SomewhereWarm – 1.2.7
Dreamfox Media Payment gateway per Product for Woocommerce Premium: by Dreamfox – 3.1.6
WooCommerce Shipment Tracking: by WooCommerce – 1.6.11
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Claudio Sanches – 1.0.0

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### Inactive Plugins (10) ###

Disable Email Notifications for WooCommerce: by Bright Plugins – 1.0
Elementor: by Elementor.com – 3.6.1
Elementor Pro: by Elementor.com – 3.6.4
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Schema: by Hesham – 1.7.9.4
Termly | GDPR/CCPA Cookie Consent Banner: by Termly – 3.0.3
WooCommerce - Coupon Column: by Pross – 0.4
WooCommerce Gravity Forms Product Add-Ons: by Lucas Stark – 3.3.17
WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Pro): by WebToffee – 4.1.4
WooCommerce WorldPay Gateway: by Andrew Benbow – 3.6.5

### Dropin Plugins (1) ###

db-error.php: db-error.php

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #481 - /shop/
Basket: #482 - /cart/
Checkout: #483 - /checkout/
My account: #484 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Perfect Shoes
Version: (update to version 0 is available)
Author URL: 
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.14.7
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: perfect-shoes/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0
perfect-shoes/woocommerce/emails/customer-on-hold-order.php version 2.5.0 is out of date. The core version is 3.7.0
perfect-shoes/woocommerce/emails/customer-processing-order.php version 3.5.0 is out of date. The core version is 3.7.0
perfect-shoes/woocommerce/emails/plain/customer-processing-order.php version 3.5.0 is out of date. The core version is 3.7.0

Outdated Templates: ?
					
					
						Learn how to update
    Mirko P.

    (@rainfallnixfig)

    Hi @tallmale,

    Thank you for sending over your system status.

    This kind of problem is usually caused by a conflict with your theme or with another plugin not being compatible with the latest WooCommerce version and calling an undefined method. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Thanks.

    Thread Starter tallmale

    (@tallmale)

    Hi Mirko,

    You said Repeat the action that is causing the problem but I am not sure what is causing the problem. I just got this error message out of the blue.

    Many thanks

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    In that case, you can turn on and when solved turn off PHP Errors in WordPress. There is an helpful article explaining how you can do that. There is also a Debugging in WordPress section.

    I recommend that you test this on a staging site without affecting your customers on the live site or having other problems. It’s possible to set up a staging site using the free WP Staging plugin.

    Cheers.

    Thread Starter tallmale

    (@tallmale)

    Thanks very much Mirko. As always your advice is very much appreciated. I will definitely set up a staging site as this sounds the best way to go.

    Have a lovely and safe Easter.

    That sounds good!

    Let us know how it goes.

    I wish you the best this Easter!

    Thread Starter tallmale

    (@tallmale)

    Thanks very much Berg a11n. Wishing you a lovely Easter too.

    Thread Starter tallmale

    (@tallmale)

    Sorry I also got this error message in the email that notified me about the critical error on my site. What does this error refer too? And what kind of things will it affect on the website? Would it affect peoples ability to buy products? Or how would it impact the website and what sort of things should I look for?

    An error of type E_ERROR was caused in line 99 of the file /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/migration/Runner.php. Error message: Uncaught Error: Call to undefined method ActionScheduler_DBLogger::unhook_stored_action() in /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/migration/Runner.php:99
Stack trace:
#0 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(230): Action_Scheduler\Migration\Runner->migrate_actions(Array)
#1 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(165): ActionScheduler_HybridStore->migrate(Array)
#2 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_ListTable.php(588): ActionScheduler_HybridStore->query_actions(Array, 'count')
#3 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/abstracts/ActionScheduler_Abstract_ListTable.php(741): ActionScheduler_ListTable->prepare_items()
#4 /www/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_AdminView.php(96): ActionScheduler_Abstract_List

    Hello,

    The error seems to be related to scheduled actions. You can try the following:

    WC Version: 6.4.0
    WC Database Version: 5.0.0

    * It is recommended that the WooCommerce version and database version be the same, you can update your database on WooCommerce > status > tools > update database.
    * Be sure to set up a staging site for testing purposes WP Staging is a good option.
    * Run the conflict test as mentioned by Mirko earlier You can find a more detailed explanation on how to do a conflict test here.
    * Go to WooCommerce > status > scheduled actions > pending and run any pending action, allow some time for them to run properly.

    Let us know if this worked for you.

    • This reply was modified 2 years, 7 months ago by Igor H.
    • This reply was modified 2 years, 7 months ago by Igor H.
    Thread Starter tallmale

    (@tallmale)

    Thank you very much Igor for this detailed solution. I will work my way through each option and hopefully resolve any outstanding issues.

    Thanks again for your help.

    Sure,

    Please let us know how it goes.

    Cheers.

    We haven’t heard back from you in a while (I think you have been able to find a solution), so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Critical error on your website – WooCommerce issue’ is closed to new replies.