Critical error when adding gift card to cart

To complete my first message, here is all the information about the site, thanks in advance for your help!

wp-core

version: 6.5.3
site_language: fr_FR
user_language: fr_FR
timezone: Europe/Paris
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 20
dotorg_communication: true wp-paths-sizes

wordpress_path: /home/clients/0a33d3efbd6cc51ab62fe8143c210128/sites/josette-galerie.fr
wordpress_size: 142,39 Mo (149310705 bytes)
uploads_path: /home/clients/0a33d3efbd6cc51ab62fe8143c210128/sites/josette-galerie.fr/wp-content/uploads
uploads_size: 267,38 Mo (280371895 bytes)
themes_path: /home/clients/0a33d3efbd6cc51ab62fe8143c210128/sites/josette-galerie.fr/wp-content/themes
themes_size: 3,64 Mo (3817439 bytes)
plugins_path: /home/clients/0a33d3efbd6cc51ab62fe8143c210128/sites/josette-galerie.fr/wp-content/plugins
plugins_size: 210,92 Mo (221169115 bytes)
database_size: 560,59 Mo (587825152 bytes)
total_size: 1,16 Go (1242494306 bytes) wp-active-theme

name: Hello Elementor Child (hello-theme-child-master)
version: 2.0.0
author: Elementor Team
author_website: https://elementor.com/
parent_theme: Hello Elementor (hello-elementor)
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, menus, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider
theme_path: /home/clients/0a33d3efbd6cc51ab62fe8143c210128/sites/josette-galerie.fr/wp-content/themes/hello-theme-child-master
auto_update: Désactivé wp-parent-theme

name: Hello Elementor (hello-elementor)
version: 3.0.1
author: L’équipe d’Elementor
author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
theme_path: /home/clients/0a33d3efbd6cc51ab62fe8143c210128/sites/josette-galerie.fr/wp-content/themes/hello-elementor
auto_update: Désactivé wp-themes-inactive (1)

Twenty Twenty-Four: version: 1.1, author: L’équipe WordPress, Mises à jour auto désactivées wp-plugins-active (26)

Advanced Order Export For WooCommerce: version: 3.5.1, author: AlgolPlus, Mises à jour auto désactivées
Brevo - WooCommerce Email Marketing: version: 4.0.23, author: Brevo, Mises à jour auto désactivées
Converter for Media: version: 5.12.5, author: matt plugins, Mises à jour auto désactivées
Custom Adobe Fonts (Typekit): version: 1.0.18, author: Brainstorm Force, Mises à jour auto désactivées
Deposit & Partial Payment Solution for WooCommerce - WpDepositly | MagePeople: version: 2.2.5, author: MagePeople Team, Mises à jour auto désactivées
Elementor: version: 3.21.7, author: Elementor.com, Mises à jour auto désactivées
Elementor Pro: version: 3.21.3, author: Elementor.com, Mises à jour auto désactivées
Facebook for WooCommerce: version: 3.2.2, author: Facebook, Mises à jour auto désactivées
Loco Translate: version: 2.6.9, author: Tim Whitlock, Mises à jour auto désactivées
Maintenance: version: 4.08, author: WebFactory Ltd, Mises à jour auto désactivées
MainWP Child: version: 5.0.1.1, author: MainWP, Mises à jour auto désactivées
Newsletter, SMTP, Email marketing and Subscribe forms by Brevo: version: 3.1.80, author: Brevo, Mises à jour auto désactivées
NotificationX: version: 2.8.7, author: WPDeveloper, Mises à jour auto désactivées
Packlink PRO Shipping: version: 3.4.7, author: Packlink Shipping S.L., Mises à jour auto désactivées
PDF Invoices & Packing Slips for WooCommerce: version: 3.8.2, author: WP Overnight, Mises à jour auto désactivées
Post Duplicator: version: 2.35, author: Metaphor Creations, Mises à jour auto désactivées
Site Kit by Google: version: 1.127.0, author: Google, Mises à jour auto désactivées
Solid Security Basic: version: 9.3.2, author: SolidWP, Mises à jour auto désactivées
UpdraftPlus - Backup/Restore: version: 2.24.3.26, author: UpdraftPlus.Com, DavidAnderson, Mises à jour auto activées
WC Custom Add to Cart labels: version: 1.3, author: Rynaldo Stoltz, Mises à jour auto désactivées
WooCommerce: version: 8.9.1, author: Automattic, Mises à jour auto désactivées
WooCommerce Stripe Gateway: version: 8.3.0, author: WooCommerce, Mises à jour auto désactivées
WPVulnerability: version: 3.2.0, author: Javier Casares, Mises à jour auto désactivées
YITH WooCommerce Badge Management: version: 3.7.0, author: YITH, Mises à jour auto désactivées
YITH WooCommerce Gift Cards: version: 4.13.0, author: YITH, Mises à jour auto désactivées
Yoast SEO: version: 22.7, author: Team Yoast, Mises à jour auto désactivées wp-plugins-inactive (1)

Deposits & Partial Payments for WooCommerce: version: 1.1.20, author: Acowebs, Mises à jour auto désactivées wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1673
imagemagick_version: ImageMagick 6.8.9-9 Q16 x86_64 2019-12-29 https://www.imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 300M
upload_max_filesize: 300M
max_effective_size: 300 Mo
max_file_uploads: 100
imagick_limits:
imagick::RESOURCETYPE_AREA: 188 Go
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 6144
imagick::RESOURCETYPE_MAP: 188 Go
imagick::RESOURCETYPE_MEMORY: 94 Go
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 1.844674407371E+19
imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FITS, FRACTAL, FTS, G3, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, INFO, INLINE, IPL, ISOBRL, JBG, JBIG, JNG, JNX, JPEG, JPG, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown wp-server

server_architecture: Linux 4.9.0-0.bpo.12-amd64 x86_64
httpd_software: Apache
php_version: 8.1.27 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 60
memory_limit: 640M
max_input_time: 0
upload_max_filesize: 300M
php_post_max_size: 300M
curl_version: 7.74.0 OpenSSL/1.1.1k
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-05-23T08:11:18+00:00
utc-time: Thursday, 23-May-24 08:11:18 UTC
server-time: 2024-05-23T10:11:16+02:00 wp-database

extension: mysqli
server_version: 10.4.18-MariaDB-1:10.4.18+maria~stretch-log
client_version: mysqlnd 8.1.27
max_allowed_packet: 67108864
max_connections: 1984 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/clients/0a33d3efbd6cc51ab62fe8143c210128/sites/josette-galerie.fr/wp-content
WP_PLUGIN_DIR: /home/clients/0a33d3efbd6cc51ab62fe8143c210128/sites/josette-galerie.fr/wp-content/plugins
WP_MEMORY_LIMIT: 640M
WP_MAX_MEMORY_LIMIT: 640M
WP_DEBUG: true
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Indéfini
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable solid-security

pro: free
initial_build: 4126
activated: 2023-06-13 14:04:42
patchstack: false
modules:
0: ban-users
1: brute-force
2: network-brute-force
3: security-check-pro
4: malware-scheduling
5: file-change
6: ssl
7: firewall
settings:
ban-users: Array
brute-force: Array
network-brute-force: Array
file-change: Array
firewall: Array
global: Array
system-tweaks: Array
wordpress-tweaks: Array
hide-backend: Array
user_groups:
0: Array
1: Array
2: Array
3: Array
4: Array google-site-kit

version: 1.127.0
php_version: 8.1.27
wp_version: 6.5.3
reference_url: https://www.josette-galerie.fr
amp_mode: no
site_status: connected-site
user_status: not authenticated
verification_status: not-verified
connected_user_count: 1
active_modules: site-verification, search-console, analytics-4, pagespeed-insights
recoverable_modules: none
required_scopes:
openid: ?
https://www.googleapis.com/auth/userinfo.profile: ?
https://www.googleapis.com/auth/userinfo.email: ?
https://www.googleapis.com/auth/siteverification: ?
https://www.googleapis.com/auth/webmasters: ?
https://www.googleapis.com/auth/analytics.readonly: ?
https://www.googleapis.com/auth/tagmanager.readonly: ?
capabilities:
googlesitekit_authenticate: ?
googlesitekit_setup: ?
googlesitekit_view_posts_insights: ?
googlesitekit_view_dashboard: ?
googlesitekit_manage_options: ?
googlesitekit_update_plugins: ?
googlesitekit_view_splash: ?
googlesitekit_view_authenticated_dashboard: ?
googlesitekit_view_wp_dashboard_widget: ?
googlesitekit_view_admin_bar_menu: ?
googlesitekit_view_shared_dashboard: ?
googlesitekit_read_shared_module_data::["search-console"]: ?
googlesitekit_read_shared_module_data::["analytics-4"]: ?
googlesitekit_read_shared_module_data::["pagespeed-insights"]: ?
googlesitekit_manage_module_sharing_options::["search-console"]: ?
googlesitekit_manage_module_sharing_options::["analytics-4"]: ?
googlesitekit_manage_module_sharing_options::["pagespeed-insights"]: ?
googlesitekit_delegate_module_sharing_management::["search-console"]: ?
googlesitekit_delegate_module_sharing_management::["analytics-4"]: ?
googlesitekit_delegate_module_sharing_management::["pagespeed-insights"]: ?
enabled_features:
adsPax: ?
audienceSegmentation: ?
conversionInfra: ?
gm3Components: ?
consent_mode: disabled
consent_api: not-detected
search-console_shared_roles: none
search-console_management: owner
analytics-4_shared_roles: administrator
analytics-4_management: all_admins
pagespeed-insights_shared_roles: none
pagespeed-insights_management: all_admins
search_console_property: https://www.josette-galerie.fr/
analytics_4_account_id: 2932?????
analytics_4_property_id: 4162039??
analytics_4_web_data_stream_id: 6379??????
analytics_4_measurement_id: G-LF????????
analytics_4_use_snippet: yes
analytics_4_ads_conversion_id: none
analytics_4_available_custom_dimensions: none
analytics_4_ads_linked: false
analytics_4_ads_linked_last_synced_at: 1716401443

Hi there,

We are not able to replicate your issue. I suggest to perform some test:

• First, enable the debug.log and check for any error that can help indentify what is causing your problem.
• Lastly, you can disable your plugins except WooCommerce and our to check if any of your other plugin creates a conflict.

Let us know if you managed to solve your problem or find what is causing it.

Have a great day.