Critical error when deactivating autoptimize

  • Resolved Augmental

    (@augmental)


    1 year, 8 months ago

    I deactivated the Autoptimize plugin. My browser gave me this error:

    There has been a critical error on this website.
    Learn more about troubleshooting WordPress.

    I have purged the website cache using W3 Total Cache. Since I use Cloudflare, I “purged everything” there as well. However, the error is persisting. I am reactivating the plugin just so my site doesn’t stay offline, but can you provide steps that will help me figure out why this is happening and how I can remove Autoptimize?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    normally you should have received an automated mail from WordPress itself with a technical info (and error/ stack trace), if not you should (ask your host to) have a look at the PHP errorlog for relevant errors. based on that error we should be able to identify the root cause of the server error.

    frank

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    any news re. exact PHP errors augmental ?

    Thread Starter Augmental

    (@augmental)

    I’m having a different issue now. When I run Autoptimize, javascript stops working on my site. I just noticed this and figured it out by turning off plugins in turn. How can I see what happened and prevent this in the future?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    Well first 2 quick questions;
    * what are the current JavaScript optimization settings?
    * what javascript errors do you see on the browser console?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    any news augmental ?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    No feedback so I assume this got resolved? Feel free to follow up if you still encounter issues!

    have a nice day!
    frank

Viewing 6 replies - 1 through 6 (of 6 total)
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