Critical Error when someone tries to make payment

  • Resolved zabriskie_p0int

    (@zabriskie42)


    6 months, 3 weeks ago

    When someone tries to make a donation they are receiving a critical error.

    I have the following add-ons

    Per Form Gateways
    Emails Report
    Stripe Gateway

    I deactivated the add-ons and still get the error. I get this message when debug is on:

    Deprecated: Return type of MyCLabs\Enum\Enum::jsonSerialize() should either be compatible with JsonSerializable::jsonSerialize(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in?/home/mywaemax/public_html/wp-content/plugins/give/vendor/myclabs/php-enum/src/Enum.php?on line?246

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter zabriskie_p0int

    (@zabriskie42)

    WordPress Environment

Home URL: https://mywaema.org
Site URL: https://mywaema.org
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Permalink Structure: /%postname%/
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Table Prefix Length: 5
Table Prefix Status: Acceptable
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Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, expired, preview, wc-active, wc-switched, wc-expired, wc-pending-cancel, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded, wcm-active, wcm-free_trial, wcm-delayed, wcm-complimentary, wcm-pending, wcm-paused, wcm-expired, wcm-cancelled Server Environment

Hosting Provider: DBH: localhost, SRV: mywaema.org
TLS Connection: Connection uses TLS 1.3
TLS Connection: Probably Okay
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PHP Version: 8.1.28
PHP Post Max Size: 128 MB
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PHP Max Upload Size: 64 MB
cURL Version: 7.88.0, OpenSSL/1.1.1t
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Remote Post: ?
Remote Get: ? GiveWP Configuration

GiveWP Version: 3.10.0
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: Few Database Migrations still need to run.
Database Tables: ? wp4c_give_donors? wp4c_give_donormeta? wp4c_give_comments? wp4c_give_commentmeta? wp4c_give_sessions? wp4c_give_formmeta? wp4c_give_sequential_ordering? wp4c_give_donationmeta? wp4c_give_revenue? wp4c_give_migrations? wp4c_give_log
GiveWP Cache: Enabled
GiveWP Cache: ?New Donation?Donation Receipt?Donation Processing Receipt?New Offline Donation?Offline Donation Instructions?New User Registration?User Registration Information?Donation Note?Email access?Daily Email Report?Weekly Email Report?Monthly Email Report
Upgraded From: 3.9.0
Test Mode: Disabled
Currency Code: USD
Currency Position: Before
Decimal Separator: .
Thousands Separator: ,
Success Page: https://mywaema.org/donate/donation-confirmation/
Failure Page: https://mywaema.org/donate/donation-failed/
Donation History Page:
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Stripe - Credit Card
Default Payment Gateway: Stripe - Credit Card
PayPal IPN Notifications: N/A
Donor Email Access: Enabled
Stripe Webhook Notifications: January 13, 2024 6:53 am Active GiveWP Add-ons

Give - Email Reports: ? Unlicensed – by GiveWP – 1.1.4
Give - Per Form Gateways: ? Unlicensed – by GiveWP – 2.0.0
Give - Stripe Gateway: ? Unlicensed – by GiveWP – 2.5.0 Other Active Plugins

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Divi Blog Pro: by DiviPeople – 1.2.26
Donation For Woocommerce: by wpexpertsio – 3.4.6.2
Email Encoder - Protect Email Addresses: by Jannis Thuemmig – 2.2.1
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Events Manager Pro: by Pixelite – 3.2.8.1
Events Manager Pro - Stripe: by Pixelite – 2.4
GTmetrix for WordPress: by GTmetrix – 0.4.8
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ShopMagic Advanced Filters: by WP Desk – 2.1.10
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    Thread Starter zabriskie_p0int

    (@zabriskie42)

    I also get this when I looked at the error log in GiveWP…

    Thread Starter zabriskie_p0int

    (@zabriskie42)

    I upgraded the donation form to the new version, and Stripe is connected, but now it is saying that there are no gateways connect on the form.

    Debug log showed this on I attempted payment before upgrading the form from Legacy.

    [03-May-2024 03:17:17 UTC] WordPress database error Unknown column ‘phone’ in ‘field list’ for query SELECT id, user_id AS userId, email, phone, name, purchase_value AS totalAmountDonated, purchase_count AS totalNumberOfDonations, payment_ids AS paymentIds, date_created AS createdAt, token, verify_key AS verifyKey, verify_throttle AS verifyThrottle, give_donormeta_attach_meta_firstName.meta_value AS firstName, give_donormeta_attach_meta_lastName.meta_value AS lastName, give_donormeta_attach_meta_prefix.meta_value AS prefix FROM wp4c_give_donors LEFT JOIN wp4c_give_donormeta give_donormeta_attach_meta_firstName ON ID = give_donormeta_attach_meta_firstName.donor_id AND give_donormeta_attach_meta_firstName.meta_key = ‘_give_donor_first_name’ LEFT JOIN wp4c_give_donormeta give_donormeta_attach_meta_lastName ON ID = give_donormeta_attach_meta_lastName.donor_id AND give_donormeta_attach_meta_lastName.meta_key = ‘_give_donor_last_name’ LEFT JOIN wp4c_give_donormeta give_donormeta_attach_meta_prefix ON ID = give_donormeta_attach_meta_prefix.donor_id AND give_donormeta_attach_meta_prefix.meta_key = ‘_give_donor_title_prefix’ WHERE user_id = ‘3525’ made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, give_post_actions, do_action(‘give_purchase’), WP_Hook->do_action, WP_Hook->apply_filters, give_process_donation_form, give_send_to_gateway, do_action(‘give_gateway_stripe’), WP_Hook->do_action, WP_Hook->apply_filters, Give\Framework\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayRegisterAdapter::Give\Framework\LegacyPaymentGateways\Adapters\{closure}, Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->handleBeforeGateway, Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->getOrCreateDonor, Give\DonationForms\Actions\GetOrCreateDonor->__invoke, Give\Donors\Models\Donor::whereUserId, Give\Donors\Repositories\DonorRepositoryProxy->__call, Give\Donors\Repositories\DonorRepository->getByWpUserId, Give\Donors\Models\DonorModelQueryBuilder->get, Give\Framework\Database\DB::__callStatic, Give\Framework\Database\DB::runQueryWithErrorChecking, Give\Framework\Database\DB::Give\Framework\Database\{closure}, call_user_func_array [03-May-2024 03:17:17 UTC] PHP Fatal error: Uncaught Give\Framework\Database\Exceptions\DatabaseQueryException: Database Query in /home/mywaemax/public_html/wp-content/plugins/give/src/Framework/Database/DB.php:247 Stack trace: #0 /home/mywaemax/public_html/wp-content/plugins/give/src/Framework/Database/DB.php(95): Give\Framework\Database\DB::runQueryWithErrorChecking(Object(Closure)) #1 /home/mywaemax/public_html/wp-content/plugins/give/src/Donors/Models/DonorModelQueryBuilder.php(22): Give\Framework\Database\DB::__callStatic(‘get_row’, Array) #2 /home/mywaemax/public_html/wp-content/plugins/give/src/Donors/Repositories/DonorRepository.php(76): Give\Donors\Models\DonorModelQueryBuilder->get() #3 /home/mywaemax/public_html/wp-content/plugins/give/src/Donors/Repositories/DonorRepositoryProxy.php(68): Give\Donors\Repositories\DonorRepository->getByWpUserId(3525) #4 /home/mywaemax/public_html/wp-content/plugins/give/src/Donors/Models/Donor.php(113): Give\Donors\Repositories\DonorRepositoryProxy->__call(‘getByWpUserId’, Array) #5 /home/mywaemax/public_html/wp-content/plugins/give/src/DonationForms/Actions/GetOrCreateDonor.php(30): Give\Donors\Models\Donor::whereUserId(3525) #6 /home/mywaemax/public_html/wp-content/plugins/give/src/LegacyPaymentGateways/Adapters/LegacyPaymentGatewayAdapter.php(348): Give\DonationForms\Actions\GetOrCreateDonor->__invoke(3525, ‘ErenR1122@gmail…’, ‘Eren’, ‘Raymond’, ”, ”) #7 /home/mywaemax/public_html/wp-content/plugins/give/src/LegacyPaymentGateways/Adapters/LegacyPaymentGatewayAdapter.php(89): Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->getOrCreateDonor(370467, 3525, ‘ErenR1122@gmail…’, ‘Eren’, ‘Raymond’, ”, ”) #8 /home/mywaemax/public_html/wp-content/plugins/give/src/Framework/LegacyPaymentGateways/Adapters/LegacyPaymentGatewayRegisterAdapter.php(43): Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->handleBeforeGateway(Array, Object(Give\PaymentGateways\Gateways\Stripe\CreditCardGateway)) #9 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(324): Give\Framework\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayRegisterAdapter::Give\Framework\LegacyPaymentGateways\Adapters\{closure}(Array) #10 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #11 /home/mywaemax/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #12 /home/mywaemax/public_html/wp-content/plugins/give/includes/gateways/functions.php(234): do_action(‘give_gateway_st…’, Array) #13 /home/mywaemax/public_html/wp-content/plugins/give/includes/process-donation.php(213): give_send_to_gateway(‘stripe’, Array) #14 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(324): give_process_donation_form(Array) #15 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #16 /home/mywaemax/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #17 /home/mywaemax/public_html/wp-content/plugins/give/includes/actions.php(88): do_action(‘give_purchase’, Array) #18 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(324): give_post_actions(”) #19 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #20 /home/mywaemax/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #21 /home/mywaemax/public_html/wp-settings.php(695): do_action(‘init’) #22 /home/mywaemax/public_html/wp-config.php(98): require_once(‘/home/mywaemax/…’) #23 /home/mywaemax/public_html/wp-load.php(50): require_once(‘/home/mywaemax/…’) #24 /home/mywaemax/public_html/wp-blog-header.php(13): require_once(‘/home/mywaemax/…’) #25 /home/mywaemax/public_html/index.php(17): require(‘/home/mywaemax/…’) #26 {main} thrown in /home/mywaemax/public_html/wp-content/plugins/give/src/Framework/Database/DB.php on line 247

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @zabriskie42.

    Glad you reached out.

    It looks like you are missing something in your database. Since you are using our add-ons, you are a paid user, we cannot support you on the free WP forum. And as a paid user, you have access to our priority support. Please reach out here https://givewp.com/priority-support and we will happily help you.

    Looking forward to helping you get to the bottom of this!

    Thread Starter zabriskie_p0int

    (@zabriskie42)

    Great, I submitted a priority support ticket.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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