Critical Error when trying to access ecwid store sitemap url

  • I am trying to view my ecwid store sitemap. On my main sitemap page located at “mydomain.com/wp-sitemap.xml” there are multiple urls, on of which is “mydomain.com/wp-sitemap-ecstore-1.xml”. When I click this link to further explore my ecwid store sitemap I get the message “There has been a critical error on this website.”. All other links work fine. What could be the problem?

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  • maxfromlightspeed

    (@maxfromlightspeed)

    Hi Emilio,

    This is Max from Ecwid by Lightspeed team.

    I answered your question via email. Please check your inbox.

    Feel free to reply here if you have any other questions. I’m always happy to help!

    Thread Starter emiliopezaroglo

    (@emiliopezaroglo)

    Hi Max,

    Thanks for your follow-up. Yes I replied to your email, but in case it hasn’t found you, please know that updating the ecwid plugin hasn’t solved the issue and that I will be waiting for the update on the memory allocation error.

    Thank you!

    maxfromlightspeed

    (@maxfromlightspeed)

    Hi there,

    It found me! Please check my answer about the server.

    Feel free to reply!

Viewing 3 replies - 1 through 3 (of 3 total)
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