Critical Error when trying to reset user password

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  • Thread Starter haarisqureshi

    (@haarisqureshi)

    There seems to have been some confusion so just for clarification – I am unsure as to if this is related to the Jetpack error, as this persists even when the Jetpack error is circumvented (as explained above), and I am unsure as to why Jetpack, deactivated or otherwise, would impact the password reset. It is possible, but I don’t want to assume that is the cause, so I am treating this as a separate error until established otherwise, but the other error is linked to in case it helps someone spot a connection.

    threadi

    (@threadi)

    If you have a server-side error, you should be able to find it in your hosting’s error log. If not, contact your hoster’s support.

    Alternatively, you can also activate the debug mode in WordPress as described here: https://www.ads-software.com/documentation/article/debugging-in-wordpress/

    If you see Jetpack as the cause, please contact their support forum so that they can help you.

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