critical error with kadence theme

  • Resolved donlee101

    (@donlee101)


    1 year, 5 months ago

    hi, i’m getting critical error on product page using kadence theme. Kadence support advised it may be due to primary category not being set for the product. If i assign the primary category for the product, critical error resolves. But there are quite a few products that do not have primary category set and i don’t believe this should create a critical error. Can it be resolved please?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter donlee101

    (@donlee101)

    found the issue, Meta: rank_math_primary_product_cat tag was not actually empty but was pointing to nonexistent category id which happened during product and categories import from the live site. I used webtoffee import/export and deleted all Meta: rank_math_primary_product_cat value for all the products.. All good now.

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @donlee101,

    Thank you for contacting the support.

    We are glad that you were able to figure out and fix the issue.

    Please don’t hesitate to get in touch in case you need our assistance with anything else.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘critical error with kadence theme’ is closed to new replies.