• Hello,

    We are testing the new Woocommerce version on our staging site, and we got critical error due to Woocommerce, here are the logs :

    Error Details

    An error of type E_ERROR was caused in line 14 of the file /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Admin/DataSourcePoller.php. Error message: Uncaught Error: Class “Automattic\WooCommerce\Admin\RemoteSpecs\DataSourcePoller” not found in /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Admin/DataSourcePoller.php:14
    Stack trace: 0 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php(90): require() 1 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Internal/Admin/WCPayPromotion/WCPayPromotionDataSourcePoller.php(10): Automattic\Jetpack\Autoloader\jpd170e6eb5a865b5eccdf3f305749e3f6\PHP_Autoloader::load_class() 2 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php(90): require(‘…’) 3 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Internal/Admin/WCPayPromotion/Init.php(162): Automattic\Jetpack\Autoloader\jpd170e6eb5a865b5eccdf3f305749e3f6\PHP_Autoloader::load_class() 4 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Internal/Admin/WCPayPromotion/Init.php(126): Automattic\WooCommerce\Internal\Admin\WCPayPromotion\Init::get_specs() 5 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Internal/Admin/WCPayPromotion/Init.php(107): Automattic\WooCommerce\Internal\Admin\WCPayPromotion\Init::get_promotions() 6 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Internal/Admin/WCPayPromotion/Init.php(143): Automattic\WooCommerce\Internal\Admin\WCPayPromotion\Init::get_wc_pay_promotion_spec() 7 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Internal/Admin/Settings.php(241): Automattic\WooCommerce\Internal\Admin\WCPayPromotion\Init::is_woopay_eligible() 8 /var/www/my-site.com/htdocs/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Internal\Admin\Settings->add_component_settings() 9 /var/www/my-site.com/htdocs/wp-includes/plugin.php(205): WP_Hook->apply_filters() 10 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Internal/Admin/WCAdminSharedSettings.php(61): apply_filters() 11 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Blocks/Assets/AssetDataRegistry.php(268): Automattic\WooCommerce\Internal\Admin\WCAdminSharedSettings->Automattic\WooCommerce\Internal\Admin{closure}() 12 /var/www/my-site.com/htdocs/wp-content/plugins/woocommerce/src/Blocks/Assets/AssetDataRegistry.php(393): Automattic\WooCommerce\Blocks\Assets\AssetDataRegistry->execute_lazy_data() 13 /var/www/my-site.com/htdocs/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Blocks\Assets\AssetDataRegistry->enqueue_asset_data() 14 /var/www/my-site.com/htdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 15 /var/www/my-site.com/htdocs/wp-includes/plugin.php(517): WP_Hook->do_action() 16 /var/www/my-site.com/htdocs/wp-admin/includes/template.php(2228): do_action() 17 /var/www/my-site.com/htdocs/wp-admin/update.php(53): iframe_footer() 18 {main}

    thrown

    Can you help to understand what we should do to correct this critical error due to your plugin ?

Viewing 1 replies (of 1 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @globalmanager46,

    Thanks for reaching out.

    I’m sorry to hear that you’re experiencing issues with the new WooCommerce version on your staging site.

    As a first step, I would recommend running a full conflict test to rule out any possible theme/conflict tests. You can find the detailed steps here.

    If that does not help, please share with us your system status report, which you can find under WooCommerce > Status > Get system report > Copy for support. Then paste it via https://gist.github.com/ and send the link here.

    Looking forward to assisting you further.

Viewing 1 replies (of 1 total)
  • The topic ‘Critical Error with new Version Woo 8.8.2’ is closed to new replies.