Critical error with theme customizers widgets

  • Resolved nakobus

    (@nakobus)


    3 months, 1 week ago

    Hello, I have received many complaints from over 70 of my clients about their WordPress Websites error “This block has encountered an error and cannot be previewed” when ever they try to edit widgets from the customize settings.

    I have found out that this plugin is causing the conflict. On my test website, I tested this plugin with : Astra, OceanWP, Neve themes but the error persisted.

    To get this error: Go to >> WordPress Admin dashboard >>> Appearance>>>Customize>>>Widgets>>>Edit = ERROR

    –———-All plugins deactivated with Essential Blocks only active———

    –———-Astra theme with Essential Blocks plugin active———

    –———-Neve theme with Essential Blocks plugin active———

    –———-OceanWP theme with Essential Blocks plugin active———

    May you please help and fix that issue, THANKS

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  • Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @nakobus

    I hope you’re doing well. We’ve found the issue, and thanks for reporting it. I’ve forwarded the details to our DEV team. We are working on it and will update you shortly.

    Please give us some more time to fix it. I’ll inform you of any updates soon.

    Have a nice day.

    Thread Starter nakobus

    (@nakobus)

    The issue was fixed with the latest plugin updates, Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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