Critical error with themes plugins

  • Resolved lexa7416

    (@lexa7416)


    1 year, 2 months ago

    Working with themes TekhFixer, have probleme with editing theme application “Services”. I can t edit pages and change setting. Showing errors:<br><strong>Fatal error</strong>: require(): Failed opening required ‘C:/OSPanel/domains/archive/wp-content/plugins/redux-framework/redux-core/templates/panel/header_stickybar.tpl.php’ (include_path=’.’) in?<strong>C:\OSPanel\domains\archive\wp-content\plugins\redux-framework\redux-core\inc\classes\class-redux-panel.php</strong>?on line?<strong>349</strong><br><strong>Warning</strong>: require(C:/OSPanel/domains/archive/wp-content/plugins/redux-framework/redux-core/templates/panel/header_stickybar.tpl.php): failed to open stream: No such file or directory in?<strong>C:\OSPanel\domains\archive\wp-content\plugins\redux-framework\redux-core\inc\classes\class-redux-panel.php</strong>?on line?<strong>349</strong><br>For this moment i working localy, but same errors i have on website. Try to reinstall Redux but it is doesnt help.

    • This topic was modified 1 year, 2 months ago by lexa7416.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Kev Provance

    (@kprovance)

    I have no access to the premium theme you are using, so I won’t be able to reproduce your issue. It sounds as if there are files missing from your Redux install, but I don’t know what version you are using as that information is not included. I would try disabling Redux and removing it from your WordPress install, then reinstall Redux, using the latest version from www.ads-software.com.

    If that does not work, change your theme to a base WordPress theme (like 2021) and disable ALL plugins EXECEPT Redux. Go to Settings > Redux and on the setting screen, activate the Demo Mode. Does the error occur then?

    Thread Starter lexa7416

    (@lexa7416)

    Unfourtunally this doesnt help. I use Redux v. 4.4.4, wordpress 6.2.2, the version of theme application is 1.2. I have noticed thats when i try to create new “Services” or edit alredy created plugins say thats i need to update my Redux Framework. I download my Redux from WP official

    Plugin Author Kev Provance

    (@kprovance)

    The problem is I do not have the theme you are using and cannot reproduce the issue. Did you try my suggestion above? If not, there’s nothing more I can do.

    Plugin Author Kev Provance

    (@kprovance)

    At this point, I recommend you contact the theme author and report this to them. If they can recreate the issue with their theme, then they’ll need to be the ones to contact us with the necessary data, and we’ll work it out with them. Typically, we do not support themes that use Redux. The files PHP is claiming are not there are indeed there. Short of a permissions issue on your server (which is not something I can check), there might be something off with the theme and how they use Redux. The type of support required to go into your server and examine settings is something they can do via their support forum, which I cannot nor am I permitted to do here.

    In the next version of Redux, I’ll be adding error trapping for this, at which time you’d be able to determine if the issue is a missing file or permission issues that prevent the reading of the template files.

    You can download and manually install it from here: https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip

    Good luck.

    Thread Starter lexa7416

    (@lexa7416)

    I will contact theme dev. Whats intresting, after I replace file with framework maste errors changet: Redux Panel Template?C:/OSPanel/domains/archive/wp-content/plugins/redux-framework/redux-core/templates/panel/header_stickybar.tpl.php?does not exist. Please reinstall Redux to replace this file.
    I have reserve server and can install my website on thsi and give you access but I am not sure that this will somehow help, and dont want take your time so thanks anyway

    Plugin Author Kev Provance

    (@kprovance)

    The name of the template file should be header-stickybar.tpl.php not header_stickybar.tpl.php. That’s probably why the file can’t be found.

    The name of the header-sticky template file is hard-coded in the content.tpl.php file, which is loaded first.

    Theme authors have the option to modify those template files and set their new location in their option-config file. I’m betting the theme author has a modified version of content.tpl.php in their theme and has never updated it. That’s really the only way this could happen. Please contact them and inquire about it, as I cannot.

    Good luck.

Viewing 6 replies - 1 through 6 (of 6 total)
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