[NSFW] Critical Error with WP Mail SMTP Plugin – CacheItemPoolInterface Not Found

  • Resolved sachinsandal94

    (@sachinsandal94)


    4 months, 2 weeks ago

    Hello Support Team,

    I am experiencing a critical error on my WordPress site related to the WP Mail SMTP plugin. Below are the details of the error message I am receiving:

    Warning: include(/var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/wp-mail-smtp/vendor/composer/../../vendor_prefixed/psr/cache/src/CacheItemPoolInterface.php): failed to open stream: No such file or directory in /var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/responsive-menu/v4.0.0/libs/scssphp/vendor/composer/ClassLoader.php on line 576

    Warning: include(): Failed opening '/var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/wp-mail-smtp/vendor/composer/../../vendor_prefixed/psr/cache/src/CacheItemPoolInterface.php' for inclusion (include_path='.:/opt/plesk/php/7.4/share/pear') in /var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/responsive-menu/v4.0.0/libs/scssphp/vendor/composer/ClassLoader.php on line 576

    Fatal error: Uncaught Error: Interface 'WPMailSMTP\Vendor\Psr\Cache\CacheItemPoolInterface' not found in /var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/wp-mail-smtp/vendor_prefixed/google/auth/src/Cache/MemoryCacheItemPool.php:25 Stack trace: #0 /var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/responsive-menu/v4.0.0/libs/scssphp/vendor/composer/ClassLoader.php(576): include() #1 /var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/responsive-menu/v4.0.0/libs/scssphp/vendor/composer/ClassLoader.php(427): Composer\Autoload\{closure}('/var/www/vhosts...') #2 [internal function]: Composer\Autoload\ClassLoader->loadClass('WPMailSMTP\\Vend...') #3 /var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/wp-mail-smtp/vendor_prefixed/google/apiclient/src/Client.php(926): spl_autoload_call('WPMailSMTP\\Vend...') #4 /var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/wp-mail-smtp/vendor_prefixed/google/apiclient/src/Client.php(884): WPMailSMTP\Vendor\Google\Client->createDefa in /var/www/vhosts/massage070.nl/spinefysio.nl/wp-content/plugins/wp-mail-smtp/vendor_prefixed/google/auth/src/Cache/MemoryCacheItemPool.php on line 25
    A critical error has occurred on this site. Check your site administrator email inbox for instructions.

    This error is causing significant issues on my site, and I am unable to proceed with any email functionalities. It appears that the issue is related to the missing CacheItemPoolInterface.php file or its inclusion path.

    Could you please assist me in resolving this error? Any guidance on how to fix this issue or steps to troubleshoot would be greatly appreciated.

    Thank you for your support.

    Best regards,

    Rajat Sharma

    https://www.spinefysio.nl/

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @sachinsandal94,

    Thank you for reaching out about the critical error you’re experiencing with the WP Mail SMTP plugin. I apologize for the inconvenience this is causing, and I appreciate you providing the detailed error message.

    You’re correct that the issue appears to be related to missing some of the required dependency files on your plugin installation. To resolve the issue, please deactivate and delete the current WP Mail SMTP plugin, and then reinstall the latest version of the WP Mail SMTP plugin on your site.

    To avoid any compatibility issues, please ensure that you’re running PHP v7.2 or higher on your server along with the WordPress v5.5 or higher.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)
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