• Resolved David Ruekberg

    (@druekberg)


    Hi, WP reported to me this morning the following critical error:

    “Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, UpdraftPlus – Backup/Restore.”

    My website loads (slowly) but I cannot access the Dashboard except in Recovery Mode.

    WP Recovery mode reports on Updraft: “Version 1.16.51. This plugin failed to load properly and is paused during recovery mode.”

    I tried to update to the newest version, Version 1.16.53. After several minutes, WP returns “Update failed: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 500 Internal Server Error Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.”

    Suggestions?

Viewing 6 replies - 1 through 6 (of 6 total)
  • I m having the same problem when update it the latest version

    Thread Starter David Ruekberg

    (@druekberg)

    As suggested regarding update issues in other threads, I deleted Updraft plus plugin and tried to reinstall it just now. I got the same error message:

    “Installation failed: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 500 Internal Server Error Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request….”

    Thread Starter David Ruekberg

    (@druekberg)

    Ok, I dug deeper and looked at https://updraftplus.com/faqs/wordpress-crashed-when-updating-updraftplus-what-can-i-do/.

    I should have plenty of space on my server, but I went ahead and deleted a defunct ZenCart installation, and then reinstalled Updraft, and it appears to be working.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please can you update the plugin you are using to latest version 1.16.53. Are you still getting the same issue?

    Thanks,
    Bryle

    Thread Starter David Ruekberg

    (@druekberg)

    Hi Bryle,

    Uh, yeah, that was the version I was trying to install. As I said in my last post, I deleted some files from the server and then Updraft was able to get installed again. Not sure what that issue is. I’m only using 20% of my filespace quota. Anyway, it’s working.

    I can’t upgrade to the latest version with the same error

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Critical Error: WP Site in Recovery Mode’ is closed to new replies.