Critical Failed opening required error

  • Resolved anvilhouse

    (@anvilhouse)


    7 months, 3 weeks ago

    Started getting this error in our php logs. I am not able to see any replicatable pattern when the error runs.

    Any help would be appreciated!

    2024-03-27T14:29:31+00:00 CRITICAL require(): Failed opening required ‘/home/engine/public_html/wp-content/plugins/instagram-feed/vendor/autoload.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) CONTEXT: {“error”:{“type”:64,”file”:”\/home\/engine\/public_html\/wp-content\/plugins\/instagram-feed\/instagram-feed.php”,”line”:117},”backtrace”:[{“file”:”\/home\/engine\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php”,”line”:342,”function”:”critical”,”class”:”WC_Logger”,”type”:”->”},{“function”:”log_errors”,”class”:”WooCommerce”,”type”:”->”}]}

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @anvilhouse,

    Thank for contacting us! Please first go to WordPress Dashboard > Plugins > Installed Plugins and ensure that Smash Balloon Instagram Feed is updated to the most recent version (6.2.10).

    If you are already updated to this version or if updating does not affect the error, please let me know and we’ll investigate further.

    Best regards,
    Louis

    Thread Starter anvilhouse

    (@anvilhouse)

    Update was performed on March 27th to 6.2.10

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @anvilhouse,

    Thank you for letting me know. Our development team is investigating this issue. I’ll update you here as soon as I have more information. Thanks for your patience.

    Best regards,
    Louis

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @anvilhouse,

    We released an update to the plugin today that we believe should correct this error. I hope this helps and please let us know if you need any other assistance.

    Best regards,
    Louis

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Critical Failed opening required error’ is closed to new replies.