Critical Files coming back, after refresh

  • Resolved worshipper

    (@worshipper)


    4 years, 6 months ago

    Steps to reproduce:
    1. Start Malwarescanner
    2. Get a list ofcritical files
    3. Klick Approve separate or with bulk action
    4. Files will be granted, the critial list is empty
    5. Refresh the page
    6. all critical Files are back, marked as critical

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @worshipper.

    We will investigate it as soon as possible and contact you when we get any results.

    It may take up to 1-2 business days. Please, wait.

    Am finding it difficult to access the admin dashboard due to some errors, please if there is any plugins causing the issue , help me and solve or if possible, deactivate it. Thanks.

    Plugin Author alexandergull

    (@alexandergull)

    Hello @bengoodsell

    Please, open your own topic to solve the issue. Listing of errors will be appreciated.

    Best regards,

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello

    We’ve made some fixes in the dev version. Could you try it?

    – Open WordPress Administrator Panel -> Settings -> Security by CleanTalk

    – Enable “Complete deactivation option” and save settings

    – Open WordPress Administrator Panel —> Plugins. Find the plugin “Security & Malware scan by CleanTalk” —> Deactivate.

    – After the automatic page refresh finds the plugin again “Security & Malware scan by CleanTalk” —> Delete. Confirm “Yes, delete these files”.

    – Download the plugin archive from here: https://github.com/CleanTalk/security-malware-firewall/releases/download/dev-version/security-malware-firewall.zip

    – Go to Plugins —> Add New —> Upload Plugin.

    – Choose the downloaded archive and press “Install Now”.

    Contact us if you have any questions.

    Thread Starter worshipper

    (@worshipper)

    your bugfix release resolved the issue
    thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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