Critical Issue with AIOSEO & Royal Elementor Add On

  • Resolved bcsitedesign

    (@bcsitedesign)


    1 year, 6 months ago

    Hello,

    I am attempting to add custom Schema using the plugin AIO SEO Pro. When I go into Elementor Pro to add the custom Schema as I’ve done for any of my other sites, I am able to add and validate the custom Schema and save the site. However when I go to view the site I get this error:

    “There has been a critical error on this website.”

    I’ve tried turning off every possible setting, I’ve disabled all plugins except Elementor Pro, Royal Addons and AIO SEO Pro. This is a tool that is important for me to use but it seems to be conflicted with Royal Addons. Is there a solution?

    Please let me know if you need more information. Currently I’m working to resolve on a staging site.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter bcsitedesign

    (@bcsitedesign)

    Replying to this for visibility..

    Plugin Support Prabhat

    (@prabhatrai)

    Hi @bcsitedesign,

    Thanks for reaching out, and I apologize for the inconvenience caused!

    I noticed that you’re using our premium version –?All in One SEO Pro. Since providing support for premium plugins is against the www.ads-software.com forum guidelines, I’d suggest you reach out to us via the Contact Form on our website –

    https://aioseo.com/account/support/

    We’d be happy to assist you through our website.

    Thanks!

    Thread Starter bcsitedesign

    (@bcsitedesign)

    Thanks Prabhat! I’ve submitted it using that link and will look for a response.

Viewing 3 replies - 1 through 3 (of 3 total)
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