• scumpy

    (@scumpy)


    Hello,
    I am using Sydney free theme for a small project for years and all works great.
    I am using Sydney 1.5.3

    But now I have got two issues, one is very urgent, beacuse the website did not show any content after updating.

    Today I have updated all (WordPress, Plugins and Sydney).

    I have got two issues after updating.
    1.) Updating Sydney Toolbox will crash the whole site, no access to page and wp-admin. I have deactivated and deinstalled the Sydney toolbox, now the page will work again. Sydney toolbox will not be used, so I can do this. But how to fix this if the Toolbox will be used in future?

    2.) This is the most important issue of the both issues. After updating Sydney from 1.5.3 to 1.8.5 the page will be loaded and is scrollable but there is no content, no text, no header, no images…nothing. The only element which will be shown are the two red small circles which are shown while the side is loading. After updating there was a Info box to deside which header I want to use, the new or the old one. I have decided to the old one and in an other try we have not choosed one of them. But the issue is the same…no content will be shown.

    How to solve this?

    kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • @scumpy I hope you’re doing well. And I am sory for the delay in response.

    Updating Sydney Toolbox will crash the whole site, no access to page and wp-admin. I have deactivated and deinstalled the Sydney toolbox, now the page will work again. Sydney toolbox will not be used, so I can do this. But how to fix this if the Toolbox will be used in future?

    Seems likely your site won’t display any content for this error, that is related to specific PHP version installed on your server. I guess it is version 8.x.

    I got the solution for this, that you can follow from this thread: https://www.ads-software.com/support/topic/sydney-toolbox-fatal-error-2/#post-15156472

    Hope that will fix your 2nd issue as well, becase it sounds to be interrelated.

    Regards,
    Kharis

    Thread Starter scumpy

    (@scumpy)

    Hello Kharis,

    I have checked and the php version is 7.4.26 it is not 8.x

    kind regards

    • This reply was modified 2 years, 11 months ago by scumpy.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Critical issue with updating to Sydney 1.8.5 / no content will be shown’ is closed to new replies.