CRITICAL Uncaught Error: Attempt to assign property “status” on null

Hi @thebeachmuse

I have been getting the following error for a month now on my website which is impacting a lot the overall performance:

CRITICAL Uncaught Error: Attempt to assign property “status” on null in /public_html/wp-content/plugins/facebook-for-woocommerce/includes/Products/Sync/Background.php:49

The plugin is up to date. What can I do to fix this?

From what I understand, you’re encountering a persistent issue with your Facebook for WooCommerce plugin. Specifically, you’re seeing a “CRITICAL Uncaught Error: Attempt to assign property ‘status’ on null” message. This issue seems to be affecting your website’s overall performance and it’s occurring despite the plugin being up to date. I appreciate your patience and I’m here to help.

It seems like the plugin is trying to assign a value to a property of an object that hasn’t been instantiated. This could be due to a number of reasons. Here are a few steps you can take to troubleshoot the issue:

1. Deactivate and Reactivate the Plugin: This can sometimes reset the plugin and fix any minor glitches.
2. Check for Plugin Conflicts: Deactivate all other plugins except WooCommerce and Facebook for WooCommerce. If the issue disappears, this indicates a conflict with one of the plugins. To identify which one, reactivate them one by one until you find the conflicting plugin. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts
3. Switch to a Default Theme: Temporarily switch your theme to a default one such as Storefront. If the issue is resolved, the problem lies within your theme.
4. Update WordPress and WooCommerce: Ensure that both your WordPress and WooCommerce installations are up-to-date.
5. Reinstall the Plugin: If the error persists, delete and reinstall the Facebook for WooCommerce plugin. Please ensure you have a backup of your site before doing this.

?? Just a quick reminder: Before you make any changes, we strongly recommend that you create a backup of your full site and database. This is a crucial step to ensure that in case anything goes wrong, you can easily restore your site to its previous, functioning state.

In case none of the above steps work, could you send us a copy of your site’s System Status? This will give us a clearer picture of your site’s setup and help us pinpoint the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Additionally, could you also provide us with the fatal error logs (if any) under WooCommerce > Status > Logs.

Once you have that, please paste it inside a Code block in your reply, or use https://pastebin.com/ to paste it and share the link with us.

Thank you for your patience and cooperation in this matter. I’m looking forward to your response so we can solve this issue for you.