CRITICAL Uncaught Exception: Error processing the request

  • We’re seeing a daily error on our client’s site that is preventing some orders to go through correctly:

    2023-08-18T19:43:18+00:00 CRITICAL Uncaught Exception: Error processing the request in /var/www/site.com/htdocs/wp-content/plugins/sezzle-woocommerce-payment/includes/class-service-v1.php:234 Stack trace: #0 /var/www/site.com/htdocs/wp-content/plugins/sezzle-woocommerce-payment/includes/class-service-v1.php(154): Service_V1->make_call() #1 /var/www/site.com/htdocs/wp-content/plugins/sezzle-woocommerce-payment/woocommerce-gateway-sezzle.php(684): Service_V1->send_merchant_orders() #2 /var/www/site.com/htdocs/wp-content/plugins/sezzle-woocommerce-payment/woocommerce-gateway-sezzle.php(880): WC_Gateway_Sezzlepay->send_merchant_last_day_orders() #3 /var/www/site.com/htdocs/wp-includes/class-wp-hook.php(310): sezzle_daily_data_send_event() #4 /var/www/site.com/htdocs/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #5 /var/www/site.com/htdocs/wp-includes/plugin.php(565): WP_Hook->do_action() #6 /var/www/site.com/htdocs/wp-cron.php(191): do_action_ref_array() #7 {main} thr in /var/www/site.com/htdocs/wp-content/plugins/sezzle-woocommerce-payment/includes/class-service-v1.php on line 234

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sezzle

    (@sezzledev)

    Are you seeing any issues in the checkout/order flow when Sezzle payment option is selected? If yes, can you reach out to [email protected] and provide the details regarding the affected WooCommerce order IDs and Sezzle reference IDs?

    Thread Starter Tribe Interactive

    (@tribeinteractive)

    We’ve received complaints from customers but haven’t been able to duplicate it ourselves.

    The error appears in WC logs but not sure when/how it’s generated.

    Plugin Author Sezzle

    (@sezzledev)

    Can you share us the full file for the fatal-errors and sezzle-pay log? Would be beneficial if the logs are from the date when you think customer has faced issue while checking out with Sezzle.

Viewing 3 replies - 1 through 3 (of 3 total)
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