Critically broken add-ons are not supported

<p>I utilize the paid version of Sprout along with several of the included add-ons. Around two month ago, one of the add-ons which allows you to add Payment Processor specific fees to invoices stopped working when processing Stripe payments.</p>
<p>As a result, clients were able to pay invoices without the percentage fee being added on that I configured for this payment processor. I immediately reported the issue and it was confirmed as a bug and I was told it would be resolves soon.</p>
<p>Two months later, it has not been resolved and I have lost over $1500 dollars due to the fee I configured not being added!</p>
<p>This is a premium, paid plugin which should include premium, paid support. I guess not.</p>
<p>?</p>
<p>Edited 5/2/23: Over a year later and this issue is not resolved.</p>

• This topic was modified 1 year, 10 months ago by thewebdeveloperllc. Reason: Still not fixed a year later!