• Resolved iDarkos

    (@idarkos)


    I am experiencing issues with the auto-feed updates for CTX Feed. I am using Plesk to manage my server, and all my cron jobs are configured to run from the server. While other cron jobs are executing without any issues, the CTX Feed is not automatically updating as expected.

    To clarify:

    • The feed generation works perfectly when run manually.
    • I have verified that my PHP settings (e.g., timeouts, memory limits, etc.) are correctly configured.
    • The website is hosted on a dedicated server, so there shouldn’t be any resource constraints.
    • I am using Powered Cache plugin with Redis enabled and I have excluded both /wp-content/uploads/woo-feed/* and /wp-cron.php from cache
    • I have other server side crons which run normally

    Despite my efforts to troubleshoot, I have not been able to resolve the issue. Any help is appreciated.

    This is my status report:

    WooCommerce Version: 9.3.2 - You are using the latest version of WooCommerce.
    Total Products: WP Query: 9379
    WC Product Query: 9379
    Both Query: 9379
    Product Total by Types.
    ? ?Simple Product: 9379
    Product Per Batch: 200
    Product Query Type: WC_Product_Query
    Default Customer Location: Default Customer Location
    Multi Language Site: No
    Multi Currency Site: No
    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
    WP CRON: WordPress cron is disabled. The Auto Feed Update will not run if WordPress cron is Disabled.
    Upload Directory: Ok - Writable.
    Cache Plugin Installed: No.
    WordPress Multi Site: No
    : Server Info
    Version: 9.3.2
    Log Directory Writable: Yes
    WP Version: 6.6.2
    WP Multisite: No
    WP Memory Limit: 2 GB
    WP Debug Mode: No
    WP Cron: No
    Language: el
    External Object Cache: Yes
    Server Info: Apache
    Php Version: 8.1.29
    Php Post Max Size: 64 MB
    Php Max Execution Time: 5000
    Php Max Input Vars: 29.3 KB
    Curl Version: 8.5.0, OpenSSL/3.0.13
    Suhosin Installed: No
    Max Upload Size: 64 MB
    Mysql Version: 10.11.8
    Mysql Version String: 10.11.8-MariaDB-0ubuntu0.24.04.1
    Default Timezone: UTC
    Fsockopen Or Curl Enabled: Yes
    Soapclient Enabled: Yes
    Domdocument Enabled: Yes
    Gzip Enabled: Yes
    Mbstring Enabled: Yes
    Remote Post Successful: Yes
    Remote Post Response: 200
    Remote Get Successful: Yes
    Remote Get Response: 200
    : Installed Plugins
    Gravity Forms (Gravity Forms): 2.8.17
    Admin Notices Manager (Melapress): 1.5.0
    Advanced Custom Fields PRO (WP Engine): 6.3.6
    Ajax Search Lite (Ernest Marcinko): 4.12.3
    atec Optimize (Chris Ahrweiler): 1.1.3
    AutoConvert Greeklish Permalinks (Δημ?τρη? Μαυρουδ??): 4.2.0
    BOX NOW Delivery (BOX NOW): 2.1.3
    CookieYes | GDPR Cookie Consent (CookieYes): 3.2.6
    Custom Payment Gateways for WooCommerce (Imaginate Solutions): 1.8.1
    GTM4WP - A Google Tag Manager (GTM) plugin for WordPress (Thomas Geiger): 1.20.2
    Filter Everything PRO (Andrii Stepasiuk): 1.8.6
    FunnelKit Funnel Builder Basic (FunnelKit): 3.5.1
    FunnelKit Funnel Builder (FunnelKit): 3.5.2
    Groovy Menu (free) (Grooni.com): 1.4.3
    Kadence Blocks - PRO Extension (Kadence WP): 2.4.6
    Kadence Blocks – Gutenberg Blocks for Page Builder Features (Kadence WP): 3.2.53
    Kadence Pro - Premium addon for the Kadence Theme (Kadence WP): 1.0.20
    MailerLite - Signup forms (official) (MailerLite): 1.7.13
    PixelYourSite (PixelYourSite): 9.7.2
    Powered Cache (Powered Cache): 3.5.1
    Min Max Default Quantity for WooCommerce (WPFactory): 4.6.13
    Rank Math SEO (Rank Math): 1.0.228
    SlingBlocks – Gutenberg Blocks by FunnelKit (Formerly WooFunnels) (FunnelKit (formerly WooFunnels)): 1.5.0
    WC Price History (Konrad Karpieszuk): 2.1.2
    WooCommerce Smart COD (woosmartcod.com): 1.7.2
    CTX Feed (WebAppick): 6.5.20
    WooCommerce Weight Based Shipping (weightbasedshipping.com): 5.10.0
    MailerLite - WooCommerce integration (MailerLite): 2.1.21
    CartBounty - Save and recover abandoned carts for WooCommerce (Streamline.lv): 8.2
    WPC Smart Compare for WooCommerce (WPClever): 6.2.8
    WPC Smart Wishlist for WooCommerce (WPClever): 4.9.0
    WooCommerce (Automattic): 9.3.2
    WP Crontrol (John Blackbourn): 1.17.0
    WP Mail SMTP (WP Mail SMTP): 4.1.1
    WPC AJAX Add to Cart for WooCommerce (WPClever): 2.1.1
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