CRON for Email Piping

  • Resolved dtardent

    (@dtardent)


    5 years, 7 months ago

    Hi There. Really difficult to assess whether to pay for premium features for this plugin when it’s so hard to get pre-sales answers.

    I have another question re email piping. On the KB page:

    https://getawesomesupport.com/documentation/email-support/configuring-email-support-email-piping/

    there is a gotcha note about CRON:

    “Importing emails automatically depends on WordPress’s CRON process being fired on a regular basis. Unfortunately it only gets fired whenever there is activity on the site (visitors or admin/user logins). So if you have your interval set to 20 mins but no one has used your site for 30 minutes then the email inbox will not be checked.”

    My question: Can I use an external CRON instead of Wprdpress CRON so that I am not limited in this way?

    Thanks,

    Daniel.

Viewing 1 replies (of 1 total)
  • Plugin Author yeisonbp

    (@yeisonbp)

    Hi @dtardent,

    There are two options for CRON in Awesome Support Email Piping that you can choose: WP CRON and jQuery Heartbeat, so you could choose the second option.

    Regards.

Viewing 1 replies (of 1 total)
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