Crop window too high

  • Resolved skalibran

    (@skalibran)


    4 years, 3 months ago

    Hi!

    At first, thanks for your wonderful plugin. It reliably helps our clients to use aspect ratios that are consistent for the template.

    However, we had two reports where the crop box was so high, that the buttons were not visible to confirm the crop.

    In one case, I was able to get browser information:
    Chrome v81.0.4044.129 (64 Bit, Windows), no plugins used.

    Is this somewhat known? As a temporary fix, I could make the buttons fixed. However, the usability would still be a problem.

    The biggest problem is, that I personally don’t have the problem. Makes it hard to debug…

    Do you have any idea?

    Thanks!

    • This topic was modified 4 years, 3 months ago by skalibran.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author joppuyo

    (@joppuyo)

    Hey,

    It’s hard to know what is causing this issue without precise steps to reproduce it, but I have heard that an issue like this can be caused by error and warning notices printed in the page.

    I suggest turning off all user-facing errors in production environments to fix this issue.

    Johannes

    Thread Starter skalibran

    (@skalibran)

    This issue is exactly what’s happening on some of our users end. Indeed, error printing is turned on (website isn’t live yet!). I will disable it and see if it will work for everyone then.

    jeppe

    (@jeppeskovsgaard)

    I have had this issue multiple times, and I can confirm that the solution is turn WP_DEBUG to off.

    Remember, you can still keep debugging on, but instead of showing it directly, you can print the errors to the error log like so:

    define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
ini_set('display_errors','Off');
@ini_set('display_errors', 0);
Viewing 3 replies - 1 through 3 (of 3 total)
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